Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Shipment Processor
Victoria’s Secret
11.2023 - 07.2024
Assisted in training new hires on merchandise processing procedures, contributing to a cohesive and efficient team environment.
Evaluated daily productivity reports to identify areas for improvement in overall merchandise processing performance.
Enhanced customer satisfaction levels by promptly addressing inquiries regarding product availability and shipment statuses.
Inspected items to check quality and accuracy against specifications.
Barista Trainer
Starbucks
10.2022 - 07.2023
Taught proper procedures and strategies for success to new employees.
Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
Made and served brand-specific café beverages with focus on speed, quality and consistency.
Assisted in inventory management to maintain adequate stock levels and reduce wastage.
General Warehouse Worker
Amazon
06.2022 - 08.2022
Reduced order processing time with accurate picking, packing, and shipping of products to customers.
Received and processed warehouse orders using handheld scanner.
Operated RF scanners to track merchandise and verify contents of containers.
Consistently lifted materials weighing as much as 75 pounds.
Collaborated with team members to meet daily productivity goals and maintain smooth warehouse operations.
Bra Fit Specialist
Victoria Secret
10.2021 - 12.2021
Boosted customer loyalty by creating a warm, welcoming environment where clients felt comfortable discussing their intimate apparel needs.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Worked closely with store management to develop promotional events that showcased new products or seasonal collections.
Addressed client concerns with empathy while adhering to company policies regarding returns or exchanges when necessary.
Educated customers on proper bra fit, care, and maintenance for increased product longevity and comfort.
Built customer loyalty and retention by delivering excellent shopping experiences.
Team Member
Jack in the Box
08.2019 - 10.2021
Contributed to team success by completing jobs quickly and accurately.
Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Worked different stations to provide optimal coverage and meet production goals.
Trained new team members by relaying information on company procedures and safety requirements.
Sales Associate
Abercrombie & Fitch
06.2021 - 09.2021
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.