Summary
Overview
Work History
Education
Skills
Personal Details
Timeline
Generic

GRACE TAGARAM

Clayton,NC

Summary

Over 15 years of experience in Office Administrative and Payroll work in National and International Organizations. Ensure a high level of office efficiency and effectiveness. Excellent relationship-building skills to ensure corporate office is well presented to branches, stakeholders, clients and general public. Excel in Planning, scheduling and conducting meetings with clients and other vendors. Ability to work with Executive and support teams to harmonize administrative systems. Extensively worked with QuickBooks, MS-Office, Outlook, Reporting Tools and Social Media. Experienced in ISO Audits and Internal Audit Schedules. Good Team player and detail-oriented administrative assistance, with a proven track record of managing day to day and long-term scheduling, setting priorities and resolving client concerns. Highly skilled in nursing administration with a focus on staffing coordination. Possess deep knowledge of healthcare systems, patient care standards, and regulatory compliance. Known for implementing staffing solutions that enhance efficiency, improve patient care, and streamline operations. Experienced in fostering positive relationships with healthcare professionals to ensure seamless coordination and improved workforce management.

Overview

8
8
years of professional experience

Work History

Scheduling Staffing Administrative

Lowe's Home Improvement
Holly Spring
01.2024 - Current
  • Support store leadership through administrative duties related to staffing, scheduling, talent acquisition training, compliance, and payroll
  • Conduct Onsite orientation and I-9 verification
  • Perform onsite drug tests for prospective associates as a part of the onboarding process
  • Maintains associate paperwork, organizes the break and training rooms, and updates time and attendance records, according to Lowe’s policies and procedures
  • Plan and coordinate events
  • Responsible for reviewing timecards and submitting payroll on time

Accounts and Administrative Executive

Capital Homecare.
Rockville, MD
05.2018 - 12.2023
  • Managed payroll for over 280 contractors using Paychex and Quickbooks
  • Billed various Insurance companies for services provided thru Medicaid
  • Handled contractors grievances and managed office accounts
  • Handle general Administrative duties like email correspondence
  • Maintain, update Client and contractor files
  • Prepare monthly client list for RN Visits
  • Follow up and update caregiver professional certifications (License/CPR/First AID, EAD)
  • Schedule and set up new clients, start up kits and process
  • Follow with Virginia and Maryland State Support's planning agency on client data
  • Upload new caregiver details on Kantime and LTTS
  • Conduct weekly training sessions for caregivers on Policies and procedures
  • Arrange for office supply, Stationary and other staff requirements
  • Coordinate with scheduling team and recruiting team for hiring applicants as per company policies and MD state compliance
  • Arrange office lunch and dinner
  • Provide training for RN and CNA’s about company policies and on HIPAA documentation

Office Manager

Asta CRS
Beltsville, MD
12.2019 - 01.2022
  • Skillfully manage wide-range of office and sales support tasks, including accounts payable / accounts receivable and payroll processing
  • Leverage strong multitasking skills to manage customer service, data entry, invoicing, inventory control, merchandising, returns processing, and purchasing
  • Respond to customer inquiries in person and over the phone; liaise with cross-functional teams in support of customer needs
  • Manage calendars for the manager including meetings / appointments and travel arrangements
  • Identified areas for improvement in policies, procedures, and business processes and delivered strategic recommendations to senior management on key issues
  • Facilitated development of office operations manual; trained new administrative personnel
  • Administer banking, deposits, account registry, payroll, and distribution of employee checks
  • Increased company revenue by getting more contracts
  • Facility in providing the right candidates for suitable staffing requirements and coordinating with both the staff and the contractor for fulfillment of the job responsibility
  • Prepare monthly invoicing and bill requirements as per the company process using Quick books

Administrative Associate and Sales In charge.

Primerx Inc.
Silver Spring, MD
09.2017 - 05.2018
  • Handle general Administrative duties like email correspondence, maintaining office files
  • Answering calls and directing them accordingly
  • Maintain and update customer profiles in QuickBooks
  • Update records of Inventory and procure new inventory
  • Prepare invoices in QuickBooks and ship orders as per client requirement either in FEDEX or USP
  • Prepare weekly sales flyers and monthly product list
  • Coordinate with vendors and distribution centers for product pricing and procurement
  • Resolves administrative problems and client issues with care and prepares reports to submit to the branch head
  • Remind the clients regularly for order pick up and payments
  • Train new staff on the company policies and procedures

Customer Service and Sales Associate

The Home Depot
Silver Spring, MD
01.2017 - 09.2017
  • Greet, Engage, inquire on customer needs and close the query
  • Maintain the in-stock condition of assigned areas, and ensure that it is clean, shoppable, and safe
  • Provide fast, friendly service by actively seeking out customers to assess their needs and help
  • Have an emphasis on department and product knowledge, providing information on product features, and knowing related items to sell an entire project
  • Promote and provide recommendations for various other services provided by Home Depot to promote sales
  • Inform the customer about the various financing solution provided by Home Depot for the customer project completion without any Hassle
  • Diligently work in cooperation with Department Supervisor and other associates in department as well as other departments
  • Always lead the sales team in achieving sales targets
  • Topper in the store for opening Credit Cards

Education

MBA - Finance

Osmania University
Hyderabad, India

Skills

  • Advanced skills in MS Office
  • MS Outlook
  • Intranet and Web based applications
  • MS Communicator
  • Slack
  • Knowledge of Social Media
  • QuickBooks Pro
  • QuickBooks Desktop
  • Kantime
  • LTTS
  • Effective verbal communication skills
  • Effective written communication skills
  • Excellent Customer Service skills
  • Sales skills
  • Legible handwriting
  • Attention to detail
  • Windows based systems
  • Good typing speed
  • Office equipment handling
  • Teamwork
  • Interpersonal skills
  • Records maintenance
  • Recruitment and retention
  • Employee relations
  • Staff scheduling
  • Talent acquisition
  • Microsoft office
  • Personnel engagement

Personal Details

Can legally work in the United States., Will provide professional reference., Valid Driving license

Timeline

Scheduling Staffing Administrative

Lowe's Home Improvement
01.2024 - Current

Office Manager

Asta CRS
12.2019 - 01.2022

Accounts and Administrative Executive

Capital Homecare.
05.2018 - 12.2023

Administrative Associate and Sales In charge.

Primerx Inc.
09.2017 - 05.2018

Customer Service and Sales Associate

The Home Depot
01.2017 - 09.2017

MBA - Finance

Osmania University
GRACE TAGARAM