Grace Taormina
Summary
Dedicated healthcare assistant with experience at Edison Home Care and Richard Berry MD office adept in medical terminology and vital signs documentation. Excelled in providing emotional support, ensuring patient and family satisfaction. Proven track record in improving patient care efficiency and confidentiality, showcasing exceptional written and verbal communication skills.
Experienced with patient care coordination, appointment scheduling, and medical records management. Utilizes strong organizational skills to ensure efficient office operations and patient satisfaction. Knowledge of billing procedures and insurance verification, contributing to well-managed medical office environment.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Patient Care Assistant
Edison Home Care
09.2023 - Current
- Gathered medical information, weight and height measurements and vital signs.
- Monitored vital signs regularly, assisting in early identification of potential health issues.
- Facilitated effective communication between patients, families, and healthcare staff to ensure understanding and address concerns.
- Supported patient mobility needs with correct assistive devices and proper body mechanics to prevent injuries.
- Participated in ongoing training opportunities to stay current on best practices within the field of patient care.
- Prioritized confidentiality by diligently adhering to HIPAA regulations when handling sensitive patient information.
- Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Assisted in meal preparation and feeding support for patients with various dietary restrictions or swallowing difficulties.
- Followed directions of licensed nurses to administer medications and treatments.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
- Help patients complete range of motion exercises to prevent loss of function during care.
Medical Office Assistant
Richard S. Berry, M.D., P.C
05.1993 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Demonstrated excellent multitasking abilities while simultaneously handling various administrative tasks such as answering phones, greeting patients, and data entry.
- Assisted in training new staff members on office procedures, ensuring consistent quality of services provided.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Provided exceptional customer service, addressing patient concerns promptly and professionally.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Updated patient information and insurance details for accurate electronic medical records.
- Assisted with billing procedures to ensure accurate invoicing and prompt payment from patients and insurance companies.
- Handled sensitive patient information with utmost discretion, adhering to HIPAA guidelines at all times.
- Use schedule Flow to schedule appointments for doctor visits and procedures.
- Registered patients and completed associated paperwork for accurate records.
- Coordinated referral processes for specialist consultations or diagnostic tests requested by physicians.
- Provided compassionate support to patients during check-in/check-out process, addressing concerns and answering questions as needed.
- Received, recorded and filed medical payments by check, cash, and credit card.
- Obtained pre-authorization from insurance companies ahead of medical services.
- Reconciled daily payments received and prepared deposits for smooth office finances.
- Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
- Assisted with medical coding and billing tasks.
- Received and routed laboratory results to correct clinical staff members.
Education
High School Diploma -
New Utrecht High School
Brooklyn, NY06-1986
Skills
- Medical terminology
- Written and verbal communication
- Vital signs documentation
- Safety protocols
- Room preparation
- Specimen collection
- Blood glucose test
- OSHA compliance
- HIPPA Compliance
- Assisting Physician's
- Assisting Micrographic surgery (MOHS) and Excisions
- knowledge with ordering all office medical supplies
Certification
- OSHA Certified
- Certified Patient Care Assistant/Associate (CPCA/CPCT/A)/Nurse Tech certification- National Healthcare Association for various patient care roles.
Languages
English
Native or Bilingual
Spanish
Limited Working
Italian
Native or Bilingual
Timeline
Patient Care Assistant
Edison Home Care
09.2023 - Current
Medical Office Assistant
Richard S. Berry, M.D., P.C
05.1993 - Current
- OSHA Certified
- Certified Patient Care Assistant/Associate (CPCA/CPCT/A)/Nurse Tech certification- National Healthcare Association for various patient care roles.
High School Diploma -
New Utrecht High School
Similar Profiles
Jaiden HubbardJaiden Hubbard
Personal Care Assistant at Edison Home CarePersonal Care Assistant at Edison Home Care
Adrian Iglesias CannegieterAdrian Iglesias Cannegieter
Home Health Aide at Edison Home CareHome Health Aide at Edison Home Care
Nicole BushellNicole Bushell
Caregiver at Edison Home CareCaregiver at Edison Home Care