Grace Terranova
Pompano Beach
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
3
3
years of professional experience
Work History
Cashier
Leserra Nursery
Coconut Creek
06.2022 - Current
- Process customer transactions efficiently at the nursery checkout.
- Assist customers with plant selection and care recommendations.
- Maintain clean and organized cashier area during shifts.
- Handle cash, credit, and return transactions accurately.
- Collaborate with team members to ensure smooth daily operations.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Processed sales transactions to prevent long customer wait times.
- Answered customer inquiries regarding store policies and procedures.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Balanced daily transactions on a computerized point-of-sale system.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Processed customer payments quickly and returned exact change and receipts.
- Built and maintained productive relationships with employees.
- Answered customers' questions and provided information on store procedures or policies.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Answered phone calls to assist customers with questions and orders.
- Welcomed customers, offering assistance to help find store items.
Education
Associate of Science - Animal Science
Broward College
Fort Lauderdale, FL05-2026
Skills
- Team collaboration
- Client communication
- Cash handling
- Customer service
- Problem solving
- Basic math
- Cash register systems
- Refunds and exchanges
- Guest inquiries
- Sales transactions
- Payment processing
- Cleaning and sanitizing
- Multitasking and organization
- Returns processing
- Credit card processing
- Receipt handling
- Refund handling
- Conflict resolution
- Empathy and patience
Timeline
Cashier
Leserra Nursery
06.2022 - Current
Associate of Science - Animal Science
Broward College
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