Grace Thompson
Orlando,FL
Summary
Friendly with a reputation for exceeding performance benchmarks in job settings. Dependable team player with great communication and organizational skills. Courteous and self-motivated with a talent for creating a sufficient atmosphere. A committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
Work History
Government Affairs Professional Intern
Orlando Health
02.2024 - Current
- Conducted policy research and data collection on local and state legislature.
- Attended local city and county commission meetings on behalf of Orlando Health.
- Participated in county-wide networking events.
- Supported staff members in their daily tasks, reducing workload burden.
- Managed databases and excel sheets for targeted outreach efforts for increased engagement in legislative matters.
- Collaborated with team members to create effective advocacy materials, increasing public awareness about important issues.
- Maintained confidentiality regarding sensitive information discussed during internal meetings or shared via official correspondence.
- Organized preparation and production of both internal and public-facing documents and correspondence.
Recreation Attendant
Parks and Recreation Town of Cicero
06.2023 - 08.2024
- Worked with children of varying age, interest, skill, and developmental levels.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the organizations core values.
- Led conflict resolution efforts among children, fostering a positive atmosphere conducive to personal development.
- Participated in regular staff meetings to discuss strategies for improvement in areas such as programming, behavior management, and staff training.
Vice President of Standards and Values
Sigma Kappa Theta Pi Chapter
12.2021 - 12.2022
- Served as Sigma Kappa’s Vice President of Standards and Values
- Responsibilities included updating our code of conduct, ensuring each member thoroughly followed and understood the Code and its rules/regulations, and disciplining those who could not adhere to these precedents.
- Served on the executive board and worked hand in hand with the chapter’s president along with the National Headquarters advisory board.
- This position provided leadership skills and understanding of the implementation of policies from our handbook. Led the process in making changes to these policies and to our chapter, while allowing the members of the chapter to express opinions and give input.
- Created and led a risk management council to regulate and supervise potential risks or issues within the chapter.
Food Service Worker
Lakeshore Yacht and Country Club Pool
06.2020 - 08.2022
- Helped create and maintain schedules.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to requests
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained order and cleanliness of work areas to conform with health codes.
- Complied with company service standards and adhered to inventory and cash control procedures.
Retail Associate
TJX Companies
11.2021 - 01.2022
- Maintained clean sales floor and straightened and faced merchandise
- Supported loss prevention goals by monitoring shopper behavior
- Organized store merchandise racks and displays to promote and maintain visually appealing environments
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers
Hostess
Barados On the Water Restaurant
05.2021 - 08.2021
- Trained to greet and seat customers
- Assigned patrons to tables suitable for needs and restaurant section rotation
- Recorded available tables after seating each party using specialized seating software
- Answered customer questions about hours, seating and menu information
Manager/Customer Service
The Meadows Frozen Custard
08.2017 - 08.2019
- Opened and closed the store.
- Trained to know each machine and how to run them.
- Maintained a clean environment.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Maintained knowledge of company products and services to promptly resolve complaints and concerns.
Education
Master of Public Administration -
University of Central Florida
Orlando, FL05-2025
Bachelor of Arts - Political Science, Conflict Studies: Power Issues
SUNY Geneseo
Geneseo, NY05.2023
High School Diploma -
Cicero-North Syracuse High School
Cicero, NY06.2019
Skills
- Experienced
- Responsible
- Organized
- Leadership Skills
- Problem Solver
- Guest Services
- Productivity and Efficiency
- Friendly and Outgoing
- Interpersonal Skills
- Positive Attitude
Timeline
Government Affairs Professional Intern
Orlando Health
02.2024 - Current
Recreation Attendant
Parks and Recreation Town of Cicero
06.2023 - 08.2024
Vice President of Standards and Values
Sigma Kappa Theta Pi Chapter
12.2021 - 12.2022
Retail Associate
TJX Companies
11.2021 - 01.2022
Hostess
Barados On the Water Restaurant
05.2021 - 08.2021
Food Service Worker
Lakeshore Yacht and Country Club Pool
06.2020 - 08.2022
Manager/Customer Service
The Meadows Frozen Custard
08.2017 - 08.2019
High School Diploma -
Cicero-North Syracuse High School
Master of Public Administration -
University of Central Florida
Bachelor of Arts - Political Science, Conflict Studies: Power Issues
SUNY Geneseo
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