Grace Tiema
Columbus,OH
Summary
Results-driven professional with a strong track record of improving processes and boosting operational efficiency. Skilled in project management, financial tracking, and customer relationship management, with a detail-oriented, proactive approach suited to fast-paced environments. Resourceful leader with technical and social media expertise, committed to driving team success and delivering high-quality results.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant HR Manager
Bresco Broadband / OhioGig
Columbus, Ohio
08.2023 - 01.2026
- Managed employee onboarding and orientation processes for over 15 new hires.
- Developed and implemented HR policies aligned with company goals.
- Facilitated training sessions for ever 100 employees to enhance employee skills and compliance.
- Organized 10+ staff events such as executive summits, team building activities, and holiday parties.
- Assisted in office management.
- Managed 25+ recruitment processes, including job postings and interviews.
- Analyzed employment-related data and prepared reports.
- Implemented process improvements that streamlined workflows and reduced turnaround times.
- Led cross-functional teams to enhance operational efficiency and achieve strategic goals.
Account Coordinator
CoverMyMeds
Columbus, Ohio
02.2022 - 06.2023
- Coordinated with various departments to ensure smooth payment processing.
- Coordinated communication between clients and internal teams to ensure alignment.
- Maintained confidentiality of client information at all times.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Guided employees in handling difficult or complex problems.
Patient Care Nursing Assistant
OSU Wexner Medical Center
Columbus, Ohio
08.2021 - 02.2022
- Assisted patients with daily living activities and personal hygiene tasks.
- Monitored vital signs and reported changes to nursing staff promptly.
- Transported patients safely within the facility for tests or appointments.
- Assisted in maintaining a clean and safe environment for patient care activities.
- Maintained confidentiality of patient information according to HIPAA regulations.
- Collaborated with other healthcare professionals to ensure quality patient care.
- Reported abnormal changes or patterns in physical, mental and emotional conditions.
- Collected specimens for laboratory testing and analysis.
Unit Coordinator
Nationwide Children Hospital
Columbus, Ohio
06.2018 - 08.2021
- Maintained accurate records and updated databases regularly.
- Collaborated with team members to improve processes and promote teamwork.
- Acted as a liaison between hospital departments, medical staff, families, and community agencies regarding patient care issues.
- Facilitated communication between healthcare providers throughout the organization.
- Communicated with management to facilitate efficient unit operation.
- Monitored supplies inventory levels and placed orders when necessary.
- Coordinated patient transfers between units and other facilities.
Education
High School Diploma -
05-2016
Skills
- Recruitment strategies
- Client relations
- Payment processing
- Data management
- Problem solving
- Effective communication
- Internal communications
- Talent acquisition
- Employee relations
- Event planning
- Data evaluation
- Team building
- Coaching and mentoring
- Diversity and inclusion
- HR policies and procedures
Certification
- SHRM - Society for Human Resource Management certification
Affiliations
- I love to go to karaoke with friends, hike trails, and read fiction in my spare time.
Accomplishments
- Started a community outreach program for employer.
- Planned and executed multiple company outings and business meetings.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Assistant HR Manager - Bresco Broadband / OhioGig
08.2023 - 01.2026
Account Coordinator - CoverMyMeds
02.2022 - 06.2023
Patient Care Nursing Assistant - OSU Wexner Medical Center
08.2021 - 02.2022
Unit Coordinator - Nationwide Children Hospital
06.2018 - 08.2021
Licking Heights High School - High School Diploma,