GRACE TIMOTEO-AUNOA

Anchorage,AK

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

years of professional experience

Work History

Security Officer

Guardian Security Systems, Inc.

07.2023 - Current

Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Conducted regular patrols of key areas to spot and control security concerns.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Reported suspicious activities and persons to law enforcement.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Responded quickly to emergency situations to assess and deflect issues.
Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Examined doors, windows and gates to verify security.
Investigated suspicious activities and persons to maintain security of premises.
Wrote detailed reports of all security breaches and investigations.
Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.

Night Crew Associate

American Fast Freight/Odyessy

04.2017 - 08.2020

Maintained cleanliness of work area including sweeping floors, dusting shelves
Adhered to safety protocols while utilizing power tools for various tasks
Identified damaged or expired products during stocking process and removed from shelves
Assisted in unloading, stocking, and organizing merchandise in the store's backroom and sales floor.

Night Crew Stocker

Home Depot

06.2013 - 09.2017

Inspected incoming shipments for accuracy and damages; reported discrepancies immediately to management staff
Developed knowledge of store policies related to returns, exchanges, refunds., informing customers accordingly
Maintained a positive attitude even during busy periods when faced with difficult situations
Transporting/delivery, storage, packing, cargo handling, distribution processing and information processing
High School Diploma
Fa'asao High school, Pago Pago

Education

High School Diploma -

Fa'asao High School

PUAPUA, AS.

06.1992

Skills

Forklift Operation
Constructive Feedback
Safety Awareness
Product and Service Sales
Customer Transactions
Customer Needs Assessments
Moving Merchandise
Preparation of Appeals
LANGUAGES
Samoan
Native
7 YEARS OF SECURITY EXPERIENCE

Security experience including, patrolling property; monitoring surveillance
Perimeter Patrol
Administrative Duties
Employee and Visitor Screening
Cooperative Attitude
Data Logging
Reading Comprehension
Conflict De-Escalation
Report Writing
Foot and Vehicle Patrol
Superior Customer Service

Languages

Samoan

Native or Bilingual

Timeline