Grace Torres
Santa Clarita, CA,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
Work History
Cake Decorator
Sam's Club
04.2023 - Current
- Designed specialty cakes for weddings, birthdays, and special occasion cakes
- Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Consistently met customer expectations through clear communication regarding design specifications.
- Follow recipes to create cake batter, frosting, and fillings from scratch
- Decorate cakes with icing, fondant, and other decorations as requested by the customer
- Ensure that all cakes are decorated in a timely manner and meet quality standards
- Maintain cleanliness of work area and equipment at all times
- Assist in ordering supplies and ingredients needed for cake production
- Monitor inventory levels and order additional supplies when necessary
- Provide excellent customer service, answering questions about products and services
- Work closely with bakery staff to ensure efficient workflow
- Train new employees on proper cake decorating techniques
- Participate in weekly team meetings to discuss progress and challenges
- Stay up-to-date on trends in cake decoration and design
Stay at Home Mother
Self
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Education
General Studies
Mt. San Antonio College
Walnut, CASkills
- Customer Service
- Friendly, Positive Attitude
- Problem-Solving
- Time Management
- Multitasking
- Computer Skills
- Excellent Communication
- Bilingual (English & Spanish)
Timeline
Cake Decorator
Sam's Club
04.2023 - Current
Stay at Home Mother
Self
General Studies
Mt. San Antonio College
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