Grace Uetz
Webster,NY
Summary
Diligent worker with solid background in providing administrative support and managing office tasks. Demonstrates strong organizational skills and understanding of Microsoft programs. Strong communicator and teamwork builder, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Pet Groomer/Receptionist
The Dapper Dog
05.2023 - 06.2024
- Improved pet hygiene by providing thorough grooming services, including bathing, brushing, and hair trimming.
- Maintained a clean, organized workspace to ensure the health and safety of both pets and staff.
- Prevented injuries by safely handling pets of various sizes and temperaments during grooming sessions, as well as understanding animal anatomy.
- Reduced stress for anxious pets with skilled handling techniques and calming environments during grooming sessions.
- Did receptionist duties as well such as taking phone calls, scheduling and/or cancelling appointments, handling payment transactions, and provided top customer service.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Collaborated with fellow groomer coworkers to share knowledge, tips, and best practices within the industry.
Receptionist
LA Fitness International
06.2020 - 09.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phones and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained visitor log for entering and leaving facility for security purposes.
Unit Assistant
Maplewood Nursing Home
07.2016 - 01.2017
- Conducted regular rounds to monitor patients'' conditions, promptly addressing any concerns or issues that arose.
- Ensured cleanliness and regulatory compliance within the unit by adhering to sanitation guidelines and protocols.
- Improved communication between staff members by providing accurate updates on patient statuses and needs.
- Provided compassionate support to patients experiencing distress or anxiety related to their medical conditions or treatments.
- Assisted patients with feeding and following proper dietary restriction guidelines as well as taking precaution when necessary.
- Helped with the transportation of patients to and from the dining room, activities, and the bathroom when needed.
Education
Associate of Science - Business Administration And Management
Monroe Community College
Rochester, NY12-2022
High School Diploma -
Webster Thomas High School
Webster, NY06-2020
Skills
- Organization skills
- Time management
- Customer/Client relations
- Tech-Savvy
- Strategic planning
- Leadership skills
- Team player
- Phone etiquette
- Problem-solving
- Microsoft Office, Excel, PowerPoint, Word, OneNote, Outlook, and Teams proficient
- Friendly, positive attitude
- Attention to detail
- Multitasking Abilities
Certification
- CPR and First Aid Training
- AKC S.A.F.E. Grooming Program
- Bathing/Drying Program
Timeline
Pet Groomer/Receptionist
The Dapper Dog
05.2023 - 06.2024
Receptionist
LA Fitness International
06.2020 - 09.2021
Unit Assistant
Maplewood Nursing Home
07.2016 - 01.2017
- CPR and First Aid Training
- AKC S.A.F.E. Grooming Program
- Bathing/Drying Program
Associate of Science - Business Administration And Management
Monroe Community College
High School Diploma -
Webster Thomas High School
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