Grace Velasquez
Orland Park,IL
Summary
Practical worker with well-honed skills and a quick learner. Certified in CPR and AED. Reliable and safety-minded with exceptional customer service when assisting guests. Remains poised and grounded in stressful situations.
Overview
2
2
years of professional experience
Work History
Lifeguard
Village Of Orland Park
05.2022 - 08.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
- Gave private lessons to students and taught floating techniques and treading water.
Sales Clerk
Dry Goods USA
02.2023 - 04.2023
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Kept front check out area clean and organized for efficient service.
- Enhanced customer service experience by acting quickly and applying appropriate resolutions for common problems.
- Processed payments and returns with accuracy and efficiency.
Clerk
Metro Infectious Disease Consultants
08.2021 - 12.2022
- Interacted with customers by phone, email, or in-person to provide information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained filing system and organized customer documents for easy retrieval of information.
Education
Bachelor of Arts - International Studies
Indiana University Bloomington
Bloomington, IN05.2027
High School Diploma -
Carl Sandburg Highschool
Orland Park, IL05.2023
Skills
- First Aid
- Safety Oversight
- Sales Expertise
- Loss Prevention
Languages
Chinese (Mandarin)
Limited Working
Spanish
Limited Working
Timeline
Sales Clerk
Dry Goods USA
02.2023 - 04.2023
Lifeguard
Village Of Orland Park
05.2022 - 08.2023
Clerk
Metro Infectious Disease Consultants
08.2021 - 12.2022
Bachelor of Arts - International Studies
Indiana University Bloomington
High School Diploma -
Carl Sandburg Highschool
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