Summary
Overview
Work History
Education
Skills
Timeline
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Grace Walden

Midland

Summary

Skilled Mental Health Technician with a Psychology degree and extensive mental health services background. Supported numerous patients in two different Psychiatric hospitals along with working in an Adult Foster care home. This helped play a key role in achievement of positive patient outcomes. Excellent communications and patient management skills leading to desirable results.

Overview

5
5
years of professional experience

Work History

Mental Health Technician

HealthSource Saginaw
06.2023 - Current
  • Improved patient well-being by providing compassionate care and support during their mental health journey.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
  • Monitored patients'' progress, documenting changes in behavior and updating treatment plans accordingly.
  • Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
  • Established rapport with diverse populations by utilizing strong culture competence skills during interactions with both patients and families.
  • Promoted a safe, therapeutic environment by enforcing facility policies and maintaining patient confidentiality at all times.
  • Educated patients on coping strategies and self-help techniques to better manage their mental health symptoms.
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Demonstrated proficiency in utilizing electronic health records systems for data entry and retrieval purposes related to clinical documentation requirements within the the field of behavioral and mental health.
  • Delivered compassionate patient care, focusing on safety, comfort and emotional support.
  • Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and protecting individual privacy rights.
  • Took and monitored vital signs, and managed patient behavior.

Behavioral Health Technician

My Michigan Medical Center Sault
08.2021 - 05.2023
  • Improved patient outcomes by implementing evidence-based behavioral interventions and strategies.
  • Facilitated group therapy sessions, fostering a supportive environment for patients to share experiences and discuss coping strategies.
  • Collaborated with interdisciplinary teams to develop comprehensive treatment plans addressing each patient''s unique needs.
  • Adhered to strict confidentiality guidelines while managing sensitive patient information, maintaining privacy and trust among clients.
  • Demonstrated proficiency in utilizing electronic health record systems for efficient data entry and retrieval purposes related to clinical documentation requirements within the field of behavioral health.
  • Conducted client rounds to check on residents.
  • Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
  • Maintained accurate and up-to-date documentation of patient progress, facilitating effective communication among healthcare team members.
  • Utilized de-escalation techniques to manage challenging behaviors effectively, promoting a calm atmosphere conducive to healing.
  • Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.

Direct Care Worker

Adult Learning Systems, U.P
12.2018 - 12.2021
  • Enhanced patient well-being by providing compassionate and individualized care tailored to their specific needs.
  • Reduced instances of patient injury through vigilant monitoring and timely intervention in high-risk situations.
  • Fostered strong relationships with patients and their families, promoting open communication lines for better understanding of care plans.
  • Collaborated with interdisciplinary teams in designing and implementing personalized care plans, maximizing patient outcomes.
  • Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
  • Administered medications accurately and promptly, adhering to medication schedules and physician instructions.
  • Facilitated recreational activities for patients that promoted socialization, physical activity, and cognitive stimulation.
  • Managed challenging behaviors effectively using appropriate de-escalation techniques and crisis intervention strategies when necessary.
  • Provided transportation services for patients'' appointments with healthcare providers or community-based events as needed.
  • Continuously updated personal knowledge within the direct care field through regular training sessions and workshops to ensure optimal care for each patient.
  • Remained alert to problems or health issues of clients and competently responded.
  • Developed rapport to create safe and trusting environment for care.

Education

Bachelor of Science - Psychology

Lake Superior State University
Sault Ste. Marie, MI
05.2023

Skills

  • Patient Safety Management
  • De-Escalation Techniques
  • Problem solving
  • Active listening
  • Empathy
  • Suicide Prevention
  • Interpersonal skills
  • Client documentation
  • EMR / EHR
  • Critical Thinking
  • Multitasking
  • CPR Certified

Timeline

Mental Health Technician

HealthSource Saginaw
06.2023 - Current

Behavioral Health Technician

My Michigan Medical Center Sault
08.2021 - 05.2023

Direct Care Worker

Adult Learning Systems, U.P
12.2018 - 12.2021

Bachelor of Science - Psychology

Lake Superior State University

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Grace Walden