Summary
Overview
Work History
Education
Skills
Timeline
Generic

Grace Ward

Holland,MI

Summary

I have always been a hard worker and a problem solver. I am very social and passionate about serving others; I thrive on the idea that I am making a difference in people's lives. I enjoy volunteering in my community and do so often through church and school events. When given new opportunities, I am one to take them and make the most of them. I would be a great addition to any team because I care about my teammates and am willing and able to take charge when faced with challenges and disagreements.

Overview

5
5
years of professional experience

Work History

Assembly Team Member

American Autocoat Incorporated
06.2019 - Current
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Assisted quality assurance by inspecting items and removing defective parts.
  • Followed outlined specifications to implement assembly plans.
  • (2019-2022)
  • Organized and managed files and accounts in human resources for 100+ employees.
  • Interacted with employees and observed conflict resolution in within different areas of the business.
  • Worked with Human Resources Manager, Molding Manger, and President to perform internal audit.

Cart Barn Attendant

Macatawa Legends Golf And Country Club
06.2022 - 11.2022
  • Assisted members and other golfers by cleaning clubs, collecting carts, and chauffeuring around the course.
  • Collected empty carts from members, cleaned, and restocked carts.
  • Shut down facility daily by turning off lights, storing equipment and locking doors.
  • Managed driving range by picking up balls and restocking items.

Hostess and To-Go Server

Red Robin
06.2021 - 11.2021
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Assisted managers with quickly resolving service- and food-related issues.

Education

Bachelor of Arts -

Hope College
Holland, MI
05.2027

High School Diploma -

West Ottawa High School
Holland, MI
05.2023

Skills

  • Conflict and complaint resolution
  • Able to stay calm and work diligently in high pressure situations
  • High-energy and stamina
  • Transactions and cash handling
  • High-volume dining
  • POS Systems and ordering platforms
  • Efficient and detail-oriented
  • Assess and fulfill customer needs
  • Inviting and sociable
  • Conflict and Complaint Resolution

Timeline

Cart Barn Attendant

Macatawa Legends Golf And Country Club
06.2022 - 11.2022

Hostess and To-Go Server

Red Robin
06.2021 - 11.2021

Assembly Team Member

American Autocoat Incorporated
06.2019 - Current

Bachelor of Arts -

Hope College

High School Diploma -

West Ottawa High School

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Grace Ward