Summary
Overview
Work History
Education
Skills
Timeline
RELEVANT PERSONALITY/WORK ASSESSMENTS
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Grace Wicinski

Fairway,US

Summary

Current Account Manager with over 11 years of experience in client relationship management, data management, and educational environments. Demonstrates strong organizational, communication, and problem-solving skills to enhance customer satisfaction and operational efficiency. Passionate about connection, teamwork, and working smarter, not harder, to optimize workforce allocation and streamline processes, ensuring effective service.

Overview

10
10
years of professional experience

Work History

Account Manager

Favorite Healthcare Staffing
07.2021 - Current
  • Utilize Microsoft Office programs extensively to prepare reports, presentations, and correspondence
  • Oversee client accounts to ensure satisfaction and retention through effective communication
  • Analyze staffing trends to optimize workforce allocation, improving operational efficiency
  • Manage accounts for third-party vendor clients, heading a modernized approach to hospital workforce acquisition

Credentialing Specialist

Favorite Healthcare Staffing
11.2020 - 07.2021
  • Facilitated the credentialing process for healthcare providers, ensuring accurate compliance that meets facilities requirements
  • Performed accurate data entry and maintained data integrity supporting regulatory audits with zero discrepancies, demonstrating strong analytical and problem-solving skills
  • Demonstrated a proactive approach in assisting team members, contributing to a positive work environment and boosting team morale
  • Worked up to 70 hours a week to meet demands of pandemic staffing

Infant Room Lead Teacher

Kids R Kids
03.2020 - 11.2020
  • Created a nurturing and safe environment for infants aged 2-10 months
  • Collaborated with parents and staff, building relationships to enhance trust
  • Designed activities and crafts to support infants’ sensory development
  • Recorded developmental milestones by ensuring play, optimal care, and connection are included in the daily schedule

Pre-School After School Care Teacher

Johnson County Parks and Recreation
01.2019 - 01.2020

Library Operations Assistant

Watson Library
08.2017 - 12.2018
  • Organized daily tasks for efficiency, ensuring timely completion
  • Managed mail room operations and learned Library of Congress system for book returns
  • Remained a reliable employer, covering for absent colleagues and ensuring seamless operations
  • Learned to work office equipment and systems, improving workflow proficiency

Elementary After-School Care Teacher

Johnson County Parks and Recreation
09.2015 - 08.2016
  • Communicated with parents, building trust and connection for student’s well-being
  • Collaborated with staff to plan engaging crafts and activities by focusing on fun and prioritizing social and emotional development post-school hours
  • Fostered a nurturing and safe environment, with emphasis on student growth and safety
  • Facilitated engaging learning activities, encouraging creativity and collaboration among preschoolers to enhance their cognitive development

Education

B.G.S. - Communication Studies, Film and Media Studies

University of Kansas
Lawrence, KS
12.2025

Skills

  • Microsoft Word (Experienced), Excel (Experienced), PowerPoint (Experienced), iMovie (Experienced), Final Cut Pro (Experienced), Communication (Experienced), Problem Solving (Skillful), Client Retention (Experienced), Relationship Building (Experienced), Team Leadership (Skillful)

Timeline

Account Manager

Favorite Healthcare Staffing
07.2021 - Current

Credentialing Specialist

Favorite Healthcare Staffing
11.2020 - 07.2021

Infant Room Lead Teacher

Kids R Kids
03.2020 - 11.2020

Pre-School After School Care Teacher

Johnson County Parks and Recreation
01.2019 - 01.2020

Library Operations Assistant

Watson Library
08.2017 - 12.2018

Elementary After-School Care Teacher

Johnson County Parks and Recreation
09.2015 - 08.2016

B.G.S. - Communication Studies, Film and Media Studies

University of Kansas

RELEVANT PERSONALITY/WORK ASSESSMENTS

  • ENNEAGRAM 7 The Enneagram is a system of personality typing that describes patterns in how people interpret the world and manage emotions. There are nine Enneagram Personality Types, each of which has their own key motivations and fears that can guide their actions and decisions. Understanding your primary type can be a powerful tool for self-improvement in all areas of your life, both at home and in the workplace.


  • MYERS-BRIGGS ENFJ The Myers-Briggs Personality Type Indicator is a self-report inventory designed to identify a person's personality type, strengths, and preferences.


  • CLIFTONSTRENGTHS (STRENGTHSFINDER) Developer, Positivity, Connectedness, Input, Communication CliftonStrengths is designed to identify an individual's natural talents and strengths. The assessment consists of 177 questions that are designed to measure 34 different themes of talent. Once an individual completes the assessment, they receive a report outlining their top five strengths. These strengths are ranked in order of their dominant themes. The report also provides information about how to leverage these strengths in various areas of life, including personal and professional settings.


  • DISC "I" DiSC is a personal assessment tool used by more than one million people every year to help improve teamwork, communication, and productivity in the workplace. Organizations and facilitators use these profiles as tools to help ignite cultural change, inspiring lasting behavior changes that positively shape their workforce. DiSC is an acronym that stands for the four main personality profiles described in the DiSC model: (D)ominance, (i)nfluence, (S)teadiness and (C)onscientiousness.
Grace Wicinski