GRACE WILCOX
Fort Worth,TX
Summary
High-energy professional skilled at welcoming guests, maintaining entrances and balancing work loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive experiences in any setting. Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. These are just a few things that make Miss Grace an amazing addition to any team out there.
Overview
7
7
years of professional experience
Work History
Server at Hudson House Raw Bar and Restaurant
Vandelay Hospitality Group
Irving , TX
2024.06 - Current
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Stayed informed about daily specials, new menu items, promotions.
- Followed health safety guidelines when preparing and serving food products.
- Took orders from customers accurately and in a timely manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Provided excellent customer service to ensure satisfaction.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Monitored dining room for cleanliness and proper set-up at all times.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Greeted guests and provided menus.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Delivered food orders promptly and courteously.
Server at Anchor Sushi Bar
Vandelay Hospitality Group
Dallas , TX
2024.03 - 2024.05
- Maintained records of transactions made during shift as required by law or company policy.
- Stayed informed about daily specials, new menu items, promotions.
- Greeted guests and provided menus.
- Took orders from customers accurately and in a timely manner.
- Accurately recorded orders on cash register and point-of-sale system.
- Provided excellent customer service to ensure satisfaction.
- Delivered food orders promptly and courteously.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Leasing Consultant and Mobility Specialist
HERTZ
Fort Worth , TX
2023.10 - 2024.03
- Created and maintained different contracts for rentals
- Maintained a fleet of cars, their maintenance
- Dealt with customer relations as well as being the face people talked to in front of the store at all times
- Handled phone calls, emails, messages and in person sales
- Upsold insurance policies and even cars themselves
- Advised on rental policies and procedures to ensure compliance with applicable laws.
- Developed marketing strategies aimed at increasing leasing activity within the community.
Chiropractic Office Assistant
HEAVENLY SPINES
Willow Park , TX
2023.03 - 2023.05
- Performed various clerical duties such as photocopying documents, ordering supplies, preparing correspondence and maintaining databases
- Developed effective relationships with patients through clear communication of policies and procedures related to their care plans
- Took care of patient intake and outtake as well as making sure patients were scheduled or knew their treatment plan ended
- Took care of phone calls, text messages and emails
Operations Intern (Paid)
FUNERAL DIRECTORS LIFE INSURANCE COMPANY
Abilene , TX
2017.06 - 2017.08
- Applied operational insight to fulfill tasks according to strategic objectives
- Participated in brainstorming sessions to assist in formation of operational plans
- Maintained accurate records of inventory levels, shipments, returns, and other relevant data
- Made sure personal documents were returned to the families of the policies and filed appropriately within the system itself
Education
Intermediate -
North Crowley High School
Fort Worth, TX2018-05
Skills
- Safe Food Handling
- Guest Engagement
- Dining crew workflow optimization
- Customer Support
- Fleet Management
- Technical training
- Transportation Planning
- Hybrid Technology
- Field Service
- Sustainability Initiatives
- Active Listening
- Instructional services
- Effective Communication
- Problem-solving abilities
- Professional Demeanor
- Scheduling and calendar management
- Appointment Setting
- Billing and Invoicing
- Business Correspondence
- Conflict Management
References
References available upon request
Timeline
Server at Hudson House Raw Bar and Restaurant
Vandelay Hospitality Group
2024.06 - Current
Server at Anchor Sushi Bar
Vandelay Hospitality Group
2024.03 - 2024.05
Leasing Consultant and Mobility Specialist
HERTZ
2023.10 - 2024.03
Chiropractic Office Assistant
HEAVENLY SPINES
2023.03 - 2023.05
Operations Intern (Paid)
FUNERAL DIRECTORS LIFE INSURANCE COMPANY
2017.06 - 2017.08
Intermediate -
North Crowley High School
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