Grace Wilke
Yellow Springs
Summary
Detail-oriented professional with a strong commitment to customer satisfaction. Proven skills in effective communication and problem-solving, ensuring an organized and safe environment for clients. Ready to enhance client experiences in a dynamic role.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Cleaning Professional
Self-employed
Yellow Springs
12.2024 - Current
- Utilized eco-friendly cleaning products to maintain a safe environment.
- Fully responsible for cleaning busy Airbnb and large 2-story home
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
Licensed Massage Therapist
Self-employeed
Yellow Springs
06.2022 - Current
- Provided therapeutic massage services to clients for pain relief and relaxation.
- Assessed client needs to develop personalized treatment plans and techniques.
- Educated clients on self-care practices and wellness strategies post-treatment.
- Managed appointment scheduling and client records efficiently for smooth operations.
- Utilized various massage techniques including Swedish, deep tissue, and sports massage.
- Attended continuing education courses related to massage therapy in order to stay up-to-date on best practices in the field.
- Documented clients' medical histories and conditions in order to determine contraindications to treatment.
- Provided professional massage therapy services for clients, including Swedish and deep tissue massage techniques.
- Executed cupping techniques as required by specific diagnoses or symptoms presented by the patient.
House Sitter
Charlene Prestopino
Yellow Springs
09.2021 - Current
- Managed daily care routines for pets in client homes.
- Ensured security of residences through regular checks and monitoring.
- Administered medications to pets as per owner instructions.
- Coordinated schedules for pet walks and feeding times efficiently.
- Provided companionship to pets, ensuring their emotional well-being during absence of owners.
- Followed detailed instructions given by homeowner regarding how to take care of their home.
House and Pet Sitter
Clara Peters
Barcelona
11.2025 - 11.2025
- Provided daily care for pets, ensuring their health and comfort.
- Managed house maintenance tasks, including cleaning and organizing spaces.
- Developed routines for pet exercise, feeding, and playtime activities.
- Monitored pet behavior for signs of distress or health issues.
- Followed specific instructions from clients regarding how they would like their home cared for while they are away.
- Performed light household tasks such as cleaning litter boxes or cages, washing dishes, taking out the trash, watering plants, and sweeping floors.
- Provided daily care for clients' pets including feeding, exercising, grooming, administering medications, and providing companionship.
- Provided loving attention to all animals in care while maintaining a safe environment for them at all times.
- Responded quickly to owner inquiries about their pet's condition or behavior when necessary.
- Observed animals for signs of illness or injury; administered first aid as needed; contacted veterinarian immediately if serious injuries occurred.
- Maintained contact with pet owners through regular phone calls and emails regarding the status of their pets' well-being.
- Checked premises regularly for security purposes; reported suspicious activity immediately.
- Completed regular household maintenance and chores.
- Collected mail and packages for homeowners and stored in secure location.
- Turned on lights at dusk and locked first floor doors and windows upon leaving.
- Managed the care of indoor plants, including watering, pruning, and ensuring adequate sunlight exposure.
- Adapted quickly to different home environments and routines, ensuring a seamless experience for homeowners.
- Operated and maintained household systems such as heating, cooling, and plumbing to ensure functionality.
- Maintained confidentiality of homeowners' information and security codes.
- Implemented energy-saving measures to reduce utility bills during extended absences of homeowners.
- Took responsibility for the collection and safekeeping of mail and packages, preventing theft and weather damage.
- Performed light cleaning duties to maintain property cleanliness and hygiene.
Student Massage Therapist
Pacific College Clinic
Chicago
01.2021 - 05.2021
- Provided therapeutic massage services to clients in a clinical setting.
- Followed safety protocols to ensure client comfort and well-being.
- Communicated effectively with clients regarding their massage preferences.
- Documented client progress and treatment sessions accurately in records.
- Engaged in continuous learning to enhance massage techniques and methods.
- Collaborated with peers to improve clinic operations and client satisfaction.
- Adapted treatments based on client feedback and observations during sessions.
- Monitored the effects of massage treatments over time to ensure effectiveness of care plan.
- Developed relationships with faculty members to promote awareness of massage therapy services available on campus.
- Ensured compliance with HIPAA guidelines when handling sensitive patient information.
Industrial Building Cleaner
The Professional Building
Yellow Springs
01.2016 - 12.2020
- Operated cleaning equipment, including vacuums and floor scrubbers effectively.
- Collaborated with team members to coordinate cleaning schedules efficiently.
- Adhered to safety protocols while handling hazardous materials during cleaning tasks.
- Inspected facilities regularly for cleanliness and reported maintenance needs promptly.
- Cleaned restrooms, break rooms, offices, hallways and stairwells in industrial buildings.
- Vacuumed carpets and rugs in industrial buildings.
- Dusted furniture, equipment, partitions, and other surfaces in industrial buildings.
- Sanitized door knobs, handles, light switches using disinfectant wipes inside the building.
- Emptied garbage cans and replaced liners in industrial buildings.
- Transported trash bags to disposal area outside of the building.
- Ensured that all safety guidelines were followed while performing duties inside the building.
- Cleaned glass doors and windows of industrial buildings.
- Swept and mopped floors, walls, ceilings, and fixtures in industrial buildings.
- Washed walls with water or detergent solutions to remove dirt and stains from them inside the building.
- Removed cobwebs from walls and ceiling of industrial buildings.
- Stocked paper products such as cups or napkins into vending machines located within the building.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Kept business entrances clean, tidy and professional in appearance.
- Serviced, cleaned and restocked restrooms.
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
- Notified managers of repair needs or additions to building operating systems.
- Moved furniture, equipment or supplies manually or with hand trucks.
Server
The Winds Restaurant
Yellow Springs
08.2016 - 08.2018
- Took accurate food and beverage orders from customers in a timely manner.
- Collaborated with kitchen staff to ensure smooth food preparation and delivery.
- Handled cash transactions and processed payments with accuracy and care.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Student ASL Clinic
Sinclair Community College
Dayton
01.2018 - 05.2018
- Translated spoken language into American Sign Language accurately and efficiently.
- Collaborated with professionals to enhance accessibility for Deaf clients.
- Adhered to the code of ethics set forth by the Registry of Interpreters for the Deaf.
- Interpreted ASL into spoken English, as well as translated spoken English into ASL.
Child Caregiver
Georgiana Gomez
Yellow Springs
05.2017 - 05.2018
- Provided attentive care and supervision for children in a safe environment.
- Planned engaging activities to promote physical and cognitive development.
- Assisted with daily routines including meals, nap times, and hygiene practices.
- Communicated effectively with parents regarding children's needs and progress.
- Maintained a clean and organized play area for safe child exploration.
- Monitored behavior to ensure compliance with safety guidelines and rules.
Restaurant Hostess
Mills Park Hotel
Yellow Springs
03.2016 - 04.2017
- Greeted guests warmly and ensured a positive first impression.
- Assisted servers by coordinating table assignments during peak hours.
- Maintained cleanliness of the entrance area for a welcoming atmosphere.
- Monitored dining room flow to optimize guest experience and efficiency.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Greeted customers and escorted them to their tables.
- Stayed attentive to server availability and table turnover to quickly seat guests.
Education
Ayurvedic Practitioner - Ayurvedic Medicine
Ayurveda Natural Health Center
Dayton, OH10-2024
Certificate in Massage Therapist/ Asian Bodywork - Massage Therapy / Asian Philosophy
Pacific College of Health And Science
Chicago, IL05-2021
High School Diploma -
Yellow Springs High School
Yellow Springs, OH05-2017
Some College (No Degree) - Film And Video Production
Wright State University
Dayton, OHSome College (No Degree) - American Sign Language
Sinclair Community College
Dayton, OHSome College (No Degree) - Women's Studies
Ohio University
Athens, Ohio, OHSome College (No Degree) - English Composition
Clark State Community College
Springfield, Ohio, OHSkills
- Team collaboration
- Task prioritization
- Customer satisfaction
- Effective communication
- Problem solving
- Attention to detail
- Quality assurance
- Customer service
- First Aid/CPR
- Self motivation
- Analytical skills
- Active listening
- Can travel alone internationally
- Customer relationship
- Wellness education
- Goal setting
- Anatomy
- Psychology
- Whole body massage
- Craniosacral therapy
- Shiatsu technique
- Relationship building and management
- Social skills
- Wellness programs
- Emotional intelligence
Certification
Antioch College Wellness Center Certified Yoga Instructor (CYT)
Affiliations
MMA Brown Belt (Storm MMA, Springfield, OH)
Timeline
House and Pet Sitter
Clara Peters
11.2025 - 11.2025
Cleaning Professional
Self-employed
12.2024 - Current
Licensed Massage Therapist
Self-employeed
06.2022 - Current
House Sitter
Charlene Prestopino
09.2021 - Current
Student Massage Therapist
Pacific College Clinic
01.2021 - 05.2021
Student ASL Clinic
Sinclair Community College
01.2018 - 05.2018
Child Caregiver
Georgiana Gomez
05.2017 - 05.2018
Server
The Winds Restaurant
08.2016 - 08.2018
Restaurant Hostess
Mills Park Hotel
03.2016 - 04.2017
Industrial Building Cleaner
The Professional Building
01.2016 - 12.2020
Ayurvedic Practitioner - Ayurvedic Medicine
Ayurveda Natural Health Center
Certificate in Massage Therapist/ Asian Bodywork - Massage Therapy / Asian Philosophy
Pacific College of Health And Science
High School Diploma -
Yellow Springs High School
Some College (No Degree) - Film And Video Production
Wright State University
Some College (No Degree) - American Sign Language
Sinclair Community College
Some College (No Degree) - Women's Studies
Ohio University
Some College (No Degree) - English Composition
Clark State Community College