Grace Willacy
Pittsburgh,PA
Summary
Dynamic and adaptive professional with a proven leadership and effective communication track record. Excelled in hospitality, ensuring customer satisfaction and fostering positive relationships. Skilled in point-of-sale operations and renowned for creating engaging environments for children and customers, demonstrating hard and soft skills in diverse settings.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
05.2023 - Current
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Cashier
Stauffers of Kissel Hill
03.2021 - Current
- Responsible for ensuring quality assistance and care for customers.
- Organizing areas to keep an accurate, safe, and clean working environment.
- Greeted customers and answered any questions they had about the store's products and services.
Camp Staff
West Shore YMCA
06.2024 - 08.2024
- Supervising and caring for up to 60 children.
- Provided safety instructions and guidance to campers during activities.
- Managed emergency situations with promptness and accuracy.
Camp Counselor
South Middleton Township
06.2022 - 07.2022
- Provided guidance and support to ensure the safety of all campers in a variety of outdoor settings.
- Encouraged camper participation in recreational activities through an enthusiastic leadership style.
- Responsible for the care of 70+ children.
Kindergarten Teacher Intern
W.G. Rice Elementary School
08.2021 - 06.2022
- Assisted teacher by helping children and doing classroom chores.
- Aided a child learning English with one-on-one teaching moments.
- Developed positive relationships with students, families, staff members, and outside agencies.
Education
High School -
Boiling Springs High School
Boiling Springs06.2022
Some College (No Degree) - Combined Applied Studies in Education
University of Pittsburgh
Pittsburgh, PASkills
- Excellent with children
- Effective communicator
- Proven strong leadership qualities
- Point of sale operation
- Adaptive and creative
- Hospitality and accommodation
Volunteer Experience
- Facilitated events associated with the Craighead House
- Conducted games at Carlisle Ice Fest
- Assisted with events for preschool and elementary children at W.G. Rice Elementary School
Accomplishments and Awards
University of Pittsburgh Dean's List
Activities
- President of the Songburghs A Cappella group
- Programming staff in Pitt Dance Marathon
Certification
- CPR Certified
- Certificate in Children's Literature (In Progress)
Languages
French
Limited
References
References available upon request.
Timeline
Camp Staff
West Shore YMCA
06.2024 - 08.2024
Barista
Starbucks
05.2023 - Current
Camp Counselor
South Middleton Township
06.2022 - 07.2022
Kindergarten Teacher Intern
W.G. Rice Elementary School
08.2021 - 06.2022
Cashier
Stauffers of Kissel Hill
03.2021 - Current
High School -
Boiling Springs High School
Some College (No Degree) - Combined Applied Studies in Education
University of Pittsburgh
Similar Profiles
Marilyn GarciaMarilyn Garcia
Barista at StarbucksBarista at Starbucks
Lillian KnothLillian Knoth
Shift Supervisor at StarbucksShift Supervisor at Starbucks
Hanna Valencia MartinezHanna Valencia Martinez
Barista and Cashier at StarbucksBarista and Cashier at Starbucks
Amy DavisAmy Davis
Assistant Manager at StarbucksAssistant Manager at Starbucks
Catazja HendersonCatazja Henderson
Patient Care Technician at Allegheny General HospitalPatient Care Technician at Allegheny General Hospital