Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shirley McGee

ORLANDO,Florida

Summary

Dynamic Client Coordinator at Visiting Angels Elderly Care with a proven track record in community program development and staff training. Skilled in effective communication and conflict resolution, I successfully enhanced service delivery and client satisfaction, ensuring compassionate care and optimal resource utilization. Committed to fostering a collaborative team environment.

Overview

16
16
years of professional experience

Work History

Client Coordinator

Visiting Angles Elderly Care
Clermont, FL
08.2019 - Current
  • Collaborated with team members to identify and accomplish agency objectives.
  • Developed and incorporated community-based programs to meet various needs and monitored each program's effectiveness.
  • Identified and hired talented individuals bringing valuable skills and great experience to team.
  • Assessed each resident's psychosocial needs.
  • Enabled each member of staff to receive development opportunities by implementing workshops, seminars and regular training.
  • Partnered with similar organizations to meet greater needs, preventing duplication and optimizing resource utilization.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Demonstrated leadership by making improvements to work processes and helping to train others.

Caregiver, Special Needs

Caring and Compassion Service
Orlando, FL
January - Current
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Assisted with meal planning to meet nutritional plans.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Laundered clothing and bedding to prevent infection.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Encouraged residents to participate in activities of daily living to enhance personal dignity.
  • Supported bathing, dressing and personal care needs.

Care Giver

Destiny Haven
Americus, GA
01.2010 - 04.2013
  • Provided direct service and support by handling referrals for advocacy issues or resolving complaints.
  • Researched and analyzed community needs to determine program directions and goals.
  • Determined organizational policies regarding program eligibility, requirements and benefits.
  • Planned and administered budgets for programs, equipment and support services.
  • Provided hands-on and proactive leadership to community services staff.
  • Consulted with staff on resolution of complex service issues.
  • Handled administrative procedures to meet objectives set by boards of directors or senior management.
  • Implemented and evaluated staff, volunteer or training programs.

Education

High School Diploma -

St. James Academy
Fort Myers, FL
04-2025

Nursing Assistance

Rose Training Institute, Inc.
Kissimmee, FL
01.2012

Skills

  • Client documentation
  • Effective communication
  • Time management
  • Conflict resolution
  • Staff supervision
  • Professionalism
  • First aid and safety
  • Community integration
  • Community activities
  • Compassionate client care

Timeline

Client Coordinator

Visiting Angles Elderly Care
08.2019 - Current

Care Giver

Destiny Haven
01.2010 - 04.2013

Caregiver, Special Needs

Caring and Compassion Service
January - Current

High School Diploma -

St. James Academy

Nursing Assistance

Rose Training Institute, Inc.

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