Summary
Overview
Work History
Education
Skills
Timeline
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Grace Wimer

San Antonio

Summary

Personable and organized professional with strong multitasking skills and attention to detail. Well-versed in managing calendars and handling correspondence, proficient in office software and project management tools. Committed to enhancing productivity and streamlining administrative processes to support organizational goals.

Overview

5
5
years of professional experience

Work History

Marketing and Operations Intern

Refineri Jewelry
08.2024 - Current
  • Enhanced brand visibility by developing and implementing targeted marketing campaigns.
  • Managed project timelines and budgets, delivering results on time and within scope.
  • Assisted in coordinating events and promotional activities, driving customer engagement and brand awareness.
  • Screened emails and responded accordingly to support executive correspondence.
  • Used Asana to create and maintain comprehensive project documentation.

Senior Non-Injury Auto Adjuster

USAA
01.2023 - Current
  • Reviewed police reports, photographs and other documentation to gain complete understanding of accident.
  • Kept current on insurance regulations, laws, policies, and procedures.
  • Evaluated and investigated over 50 auto claims each week.
  • Coordinated with local body shops to assign repair jobs and obtained rental vehicles for customers for duration of restoration process.
  • Enhanced customer satisfaction by delivering honest advice to policyholders in regards to repair work and body shop processes.
  • Carried and managed consistently heavy project workload through exemplary organizational, time management and collaboration talents.

Shift Supervisor

Starbucks
05.2020 - 01.2023
  • Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
  • Reviewed operational records and reports to project sales and determine profitability.
  • Assessed operations and adjusted scheduling to maximize productivity.
  • Collaborated with team members to implement training updates.
  • Recruited and mentored new team members, working closely with upper management.
  • Managed secondary payroll for 50 employees.
  • Implemented ideal form of communication to deliver store information to the team.
  • Managed and conducted store projects to assist the store manager.

Assistant

The University of Texas at San Antonio
08.2021 - 12.2021
  • Served as contact person and source of information to maintain good communication with clients.
  • Answered incoming calls and recorded accurate messages.
  • Coordinated repairs for office equipment to keep equipment functional and running.
  • Maintained front desk to provide positive first impression.
  • Collaborated with staff to create recreation offerings and facilitated communication about new programs to generate involvement.
  • Responded to public inquiries to provide information about programs and facilities.

Education

MBA -

The University of Texas At San Antonio
San Antonio, TX
05.2025

BBA - Marketing

The University of Texas At San Antonio
San Antonio, TX
12.2022

Skills

  • Critical Thinking
  • Strategy Development
  • Active Listening
  • Problem-Solving
  • Team Management
  • Documentation and Reporting
  • Verbal and Written Communication
  • Time Management
  • Organizational Skills
  • Executive Support

Timeline

Marketing and Operations Intern

Refineri Jewelry
08.2024 - Current

Senior Non-Injury Auto Adjuster

USAA
01.2023 - Current

Assistant

The University of Texas at San Antonio
08.2021 - 12.2021

Shift Supervisor

Starbucks
05.2020 - 01.2023

BBA - Marketing

The University of Texas At San Antonio

MBA -

The University of Texas At San Antonio

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Grace Wimer