Grace Xu

Trainer |Beecher's Handmade Cheese.

• Worked across multiple store functions, including front-of-house customer service, coffee station operations, and back-of-house food preparation.
• Demonstrated versatility by mastering all core positions within the store.
• Promoted to Trainer based on strong performance and reliability.
• Trained and supported new hires by teaching daily procedures, service standards, and workflow efficiency.
• Assisted in maintaining smooth operations during busy periods through teamwork and clear communication.

Crew member | Ross Dress for Less

• Worked across multiple store areas, including stocking, cashier, fitting room, and sales floor operations
• Assisted customers with merchandise selection, fitting room support, and general inquiries
• Processed transactions accurately as a cashier while maintaining efficiency during busy periods
• Stocked and organized merchandise to ensure sales floor readiness and visual standards
• Maintained fitting room organization and assisted with item returns and recovery
• Collaborated with team members to support smooth daily operations in a fast-paced retail environment

Crew member | McDonald’s

• Delivered consistent customer service in a fast-paced, high-volume environment
• Operated cash registers and handled transactions accurately and efficiently
• Prepared food and beverages according to company quality and safety standards
• Collaborated with team members to ensure smooth daily operations during peak hours
• Followed strict procedures for cleanliness, food safety, and workplace organization

Private Chinese Tutor

• I tutor Chinese to two elementary students by helping them to finish their school homework.
• Provided one-on-one Chinese language tutoring for children in a home-based setting
• Developed age-appropriate lessons focused on speaking, reading, and basic writing skills
• Helped students build confidence in using Chinese through regular practice and feedback
• Communicated with parents regarding student progress and learning goals