GraceAnn Arey
Selden
Summary
Dynamic Bartender Shift Manager at Night Life Lounge with expertise in staff supervision and inventory management. Proven track record in enhancing customer satisfaction through effective conflict resolution and innovative drink specials. Recognized for fostering teamwork and maintaining high cleanliness standards, ensuring a vibrant and safe environment for guests.
Professional hospitality manager with strong background in bartending and team leadership. Adept at fostering collaborative environments, ensuring smooth operations, and adapting to shifting demands. Skilled in inventory management, customer service, and conflict resolution. Known for reliability, effective communication, and results-driven approach.
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Ambitious Job Title with proven track record of creating successful food service operations, managing staff and increasing profits. Extensive experience in menu design, ordering supplies and creating innovative solutions to food service challenges. Well-versed in hospitality standards and natural knack for building relationships with customers.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Bartender Shift Manager
Night Life Lounge
12.2015 - Current
- Supervised bar staff, ensuring compliance with service standards and safety protocols.
- Trained new bartenders on cocktail preparation and customer service techniques.
- Managed inventory levels, minimizing waste through effective stock rotation practices.
- Developed drink specials, enhancing menu offerings to attract diverse clientele.
- Oversaw cash handling procedures, maintaining accurate financial records during shifts.
- Resolved customer complaints swiftly, fostering positive guest experiences and loyalty.
- Coordinated staff schedules, optimizing coverage for busy nights and events.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
- Consistently maintained a clean and organized bar area, ensuring compliance with health and safety regulations.
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
Residential/Commerical Cleaning
Self Employed Services
01.1990 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Medical Assitant
Boces
Bellport, NY05.2000
Skills
- Bartending techniques
- Staff supervision
- Inventory management
- Customer service
- Conflict resolution
- Staff training
- Safety protocols
- Schedule coordination
- Time management
- Cleanliness standards
- Ordering supplies
- POS system operation
- Cash handling
- Communication skills
- Event planning support
- Scheduling staff
- Liquor restocking
- Outgoing personality
Certification
Board of Health Certificate
Timeline
Bartender Shift Manager
Night Life Lounge
12.2015 - Current
Residential/Commerical Cleaning
Self Employed Services
01.1990 - Current
Medical Assitant
Boces