Summary
Overview
Work History
Education
Skills
Projects
Certification
Languages
References
Timeline
Generic

Grace Eunhey Lee

El Paso,TX

Summary

Highly skilled cross-cultural training professional, able to create curricula to enhance intercultural competencies, as demonstrated by substantial experience in curriculum design and delivery. With a proven ability to cultivate and maintain relationships with key stakeholders across diverse industries, fostering collaboration and driving impactful solutions. Exceptional written, verbal, and intercultural communication skills honed through extensive professional & academic background in international and intercultural communication.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Assistant Director, Institutional Engagement

ARCADIA ABROAD
Glenside, PA
06.2022 - Current
  • Spearhead strategic initiatives as Chair of the Committee on Equity, Diversity, and Inclusion (CEDI) to improve cultural competencies across internal and external stakeholders.
  • Develop & implement a comprehensive roadmap to promote inclusivity and diversity, while setting measurable goals to enhance representation and cultural awareness within the organization.
  • Conduct regular assessments and progress evaluations of CEDI initiatives, informing data-driven adjustments for continuous improvement.
  • Collaborate with overseas Resident Directors to integrate cultural introspection opportunities into orientation materials for US students studying abroad
  • Nurture relationships with influential stakeholders at collaborating institutions to foster synergy between Arcadia's offerings and their educational objectives
  • Implement marketing materials and strategies targeted towards attracting a wide range of students (Veterans, BIPOC, LGBTAIA+, etc.) for study abroad programs.
  • Successfully engaged with students to meet enrollment goals at institutions within Region 5 (HI, CA, AZ, NM, TX, AR, OK, LA) through strategic interactions such as information sessions, study abroad fairs, and student meetings.

Military Education Advisor

CYBERMEDIA TECHNOLOGIES
El Paso, TX
06.2021 - 06.2022
  • Advocated for seamless transitions by cultivating partnerships with regional educational institutions and military-friendly universities, ensuring diverse opportunities aligned with the backgrounds of Service Members.
  • Created and executed effective plans to enhance Service Members' involvement in Veterans' college pathways programs, broadening access to experiential learning opportunities.
  • Facilitated effective communication between Service Members and university admissions & administrative offices, providing tailored guidance that catered to their unique backgrounds.
  • Led initiatives endorsing diverse cultural experiences in higher education by identifying programs and institutions that were most suitable for Service Members.
  • Stayed informed of evolving higher education and VA/Army policies, providing valuable input to strengthen intercultural education initiatives.

Study Abroad Advisor

BAYLOR UNIVERSITY
Waco, TX
07.2018 - 07.2020
  • Developed materials aligned with the university’s Quality Enhancement Plan (QEP) to boost internationalization on campus, resulting in a significant 5% increase in student participation for the Global Engagement Certificate.
  • Advocated for equal access to international education opportunities for underrepresented student populations
  • Coordinated and organized various initiatives to enhance awareness and participation in study abroad programs
  • Effectively managed outbound and inbound exchange programs, meeting departmental goals and budgetary constraints.
  • Supervised all aspects of Affiliate and Bi-lateral exchange programs, including processing outbound Baylor students and assisting inbound international (J-1) students
  • Forecasted goals and metrics to meet semester/annual targets for all program types, aligning with department budget and exchange balance parity.

Financial Aid Officer

PIMA MED INSTITUTE
El Paso, TX
04.2017 - 07.2018
  • Tailored academic support and engagement opportunities for diverse student populations.
  • Collaborated with program directors and staff members to enhance student understanding of the financial aid process, resulting in improved retention and success rates
  • Attended national and state-wide trainings and professional conferences, representing the department to stay up-to-date on federal regulations and financial aid best practices.
  • Contributed to increasing enrollment by executing targeted phone and email campaigns, as well as providing guidance on financing options for academic programs.

Financial Aid Counselor

PARK UNIVERSITY
El Paso, TX
10.2015 - 04.2017
  • Supplied comprehensive financial aid counseling to students, attending to their specific and collective needs while advising on available federal & military funding avenues for academic growth.
  • Served as a liaison to promote inclusion and diversity by coordinating academic programs between Park University, Ft. Bliss Education Center, and internal departments.
  • Collaborated with the Office of International Education and various departments to secure funding for study abroad programs.
  • Ensured compliance with federal regulations by assessing and addressing student body needs, including the validation of citizenship documents.

Korean Language Facilitator

MANEUVER CENTER OF EXCELLENCE
Ft. Benning, GA
03.2014 - 05.2015
  • Guided army personnel in weekly sessions to enhance proficiency in practical Korean language skills and military-specific jargon
  • Developed tailored instructional materials to meet the needs of soldiers with varying levels of language proficiency, enhancing effective communication across different situations.
  • Contributed to improved understanding and adaptation of personal and professional interactions in-country by offering valuable insights into intercultural differences between Western and Korean cultures.

Site Supervisor

JOYNUS STAFFING
Opelika, AL
04.2014 - 11.2014
  • Served as a cultural and linguistic mediator, leveraging fluency in English and Korean to enhance effective communication.
  • Led a team of 120+ employees in two manufacturing plants, ensuring compliance with company standards and plant-specific qualifications.
  • Significantly involved in strategizing, implementing, and evaluating marketing and outreach plans to boost the company's market standing amidst 300+ competitors.

Education

Crossing Cultures with Competence Certificate -

The Interchange Institute
10.2024

TESOL/TEFL Certificate -

International TEFL Academy
03.2021

Master of Arts in International & Intercultural Communication -

University of Denver
11.2012

Bachelors of Arts in Communications -

California State University Fullerton
08.2009

Study Abroad -

American University of Egypt
05.2008

Skills

  • Program coordination
  • Meeting facilitation
  • Cultural Sensitivity
  • Needs Assessment
  • Attention to Detail
  • Critical Thinking
  • Adaptability and Flexibility
  • Effective Communication
  • Team Collaboration
  • Interpersonal Communication
  • Relationship Building

Projects

09/2012: 

Processes of Korean- Brazilian Identity Negotiation

Conducted an ethnographic case study exploring identity negotiation within the Korean diaspora in Brazil, analyzing factors such as family history, language proficiency, and societal influences.

06/2012:

US Army- ROK (Republic of Korea) Intercultural training: 

Developed and assessed intercultural training modules for soldiers deploying to Korea, leveraging military culture expertise and Korean language proficiency to enhance cultural preparedness.

Certification

Cross Culture with Competence Certificate

TEFL (Teaching English as a Foreign Language) Certificate

Languages

Arabic
Elementary
Korean
Native/ Bilingual

References

References available upon request.

Timeline

Assistant Director, Institutional Engagement

ARCADIA ABROAD
06.2022 - Current

Military Education Advisor

CYBERMEDIA TECHNOLOGIES
06.2021 - 06.2022

Study Abroad Advisor

BAYLOR UNIVERSITY
07.2018 - 07.2020

Financial Aid Officer

PIMA MED INSTITUTE
04.2017 - 07.2018

Financial Aid Counselor

PARK UNIVERSITY
10.2015 - 04.2017

Site Supervisor

JOYNUS STAFFING
04.2014 - 11.2014

Korean Language Facilitator

MANEUVER CENTER OF EXCELLENCE
03.2014 - 05.2015

Crossing Cultures with Competence Certificate -

The Interchange Institute

TESOL/TEFL Certificate -

International TEFL Academy

Master of Arts in International & Intercultural Communication -

University of Denver

Bachelors of Arts in Communications -

California State University Fullerton

Study Abroad -

American University of Egypt

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Grace Eunhey Lee