Grace (Gracie) Juniper, NREMT
Amherst, MA | Eastvale, CA
Overview
3
3
years of professional experience
1
1
Certification
Work History
Employee
Midhill U-Haul & Golf Center
04.2023 - Current
- Resolved customer service concerns professionally and efficiently, enhancing customer satisfaction.
- Managed truck rentals, reservations, and POS system operations to ensure seamless customer transactions.
- Assisted customers with product inquiries and service questions.
- Maintain organizational systems and assist customers during major life transitions.
- Demonstrate long-term reliability and financial independence.
Customer Service Representative
Walgreens
06.2025 - 09.2025
- Assisted customers with retail and pharmacy-adjacent services in a fast-paced healthcare retail environment.
- Resolved customer concerns professionally and provided strong customer service during high-volume periods.
- Handled cash, card, and digital transactions accurately while maintaining efficient checkout operations.
- Executed cleanliness tasks, restocked merchandise, and guided customers to products to enhance daily store operations.
- Managed inventory by stocking shelves, organizing merchandise, monitoring product availability, and rotating items to enhance customer shopping experience.
- Collaborated with team members to streamline store operations and ensure compliance with company procedures.
Election Poll Officer
Riverside County Registrar of Voters
10.2024 - 11.2024
- Managed voter check-in and ballot distribution, ensuring secure processing of election materials.
- Assisted voters and communicated clearly in a high-volume, fast-paced environment.
- Handled sensitive documentation with strict confidentiality and precision.
Education
Some College (No Degree) - Biomedical Health Sciences (Pre-Med Track)
University of Massachusetts, Amherst
Amherst, MA05-2028
Global Launch STEM Intensive Program -
UMass Amherst
Madrid, Spain09-2025
High School Diploma -
Eleanor Roosevelt High School
Eastvale, CA06-2025
Some College (No Degree) - Health Sciences
Norco College
Norco, CA05-2026
Some College (No Degree) - Public Health
Mount San Antonio College
Walnut, CA05-2026
Skills
- STEM and public health education
- Public health research
- Data analysis and trends
- Program coordination and development
- Customer service excellence
- Leadership skills
- Community outreach initiatives
- Pediatric engagement strategies
- Client relations management
- Cross-cultural communication
- Bilingual in Spanish and English
- Note-taking and documentation
- Ethical awareness in practice
- Self-directed learning capabilities
Certification
- Nationally Certified EMT-B, NREMT (2025)
- BLS for Healthcare Providers (2026)
- Adult & Pediatric First Aid/CPR/AED - American Red Cross (2022, 2024, 2026)
- QPR Suicide Prevention Gatekeeper Certification (2024)
- Stop the Bleed Certification (2024)
- OSHA 10-Hour General Industry Safety Certification (2023)
Languages
Spanish
Professional
English
Native/ Bilingual
Affiliations
- UMass Office of Global Affairs — Global Launch Program Ambassador
September 2025 - present - Mensajeros de la Paz — Volunteer
Madrid, Spain | Fall 2025 - Inland Coalition for Immigrant Justice — Volunteer
San Bernardino | Summer 2025 - UMass iCons Program (Integrated Concentration in Science)
Amherst, MA | 2025–Present - UMass Global Launch Program
Madrid, Spain | Fall 2025 - Okanagan Wellness Collective
University of Massachusetts Amherst | Spring 2026–Present
Leadership Campus Involvement
- Secretary - ERHS Puente Program | 2024-2025
- ERHS Link Crew Leader | 2022-2025
- Member - ERHS Principal's Advisory Committee | 2023-2025
- Member - National Honor Society | 2023-2025
- Pianist - ERHS Wind Ensemble | 2024-2025
Pronouns
she/her/ella
Locations
- Amherst, MA
- Eastvale, CA
Accomplishments
- UMass Amherst Dean’s List, 2026
- Seal of Biliteracy (Spanish), 2025
- California State Seal of Civic Engagement, 2025
- ERHS Principal’s Award, 2025
- CNUSD Board of Education Student Recognition Award, 2025
- MTAC Certificate of Merit Preparatory – Advanced Piano, 2016-2024
- MTAC State Honors (Top 5%), 2019-2022
- Honors with Distinction, 2021-2025
Timeline
Customer Service Representative
Walgreens
06.2025 - 09.2025
Election Poll Officer
Riverside County Registrar of Voters
10.2024 - 11.2024
Employee
Midhill U-Haul & Golf Center
04.2023 - Current
Some College (No Degree) - Biomedical Health Sciences (Pre-Med Track)
University of Massachusetts, Amherst
Global Launch STEM Intensive Program -
UMass Amherst
High School Diploma -
Eleanor Roosevelt High School
Some College (No Degree) - Health Sciences
Norco College
Some College (No Degree) - Public Health
Mount San Antonio College