Grace I. Sanchez

Manager

Fuddruckers

Miami, FL

01.2021 - Current

Opening shifts, 8am - 6pm
Mid shifts, 11am-10pm
Closing shifts, 12pm-11pm
Manager overview: deactivate the alarm and turn on all the lights
Ensure the closing team from the previous night left their stations sanitized, organized and ready for the morning shift
After making sure everything is good to go, I work on the daily prep
The daily prep is a system that helps the employees know how much to prepare for the day
As a manager we run the labor for the day and compare it to how much we are selling
We insert the numbers for the budgets of the week as well as making sure the temperature sheet have been filled out
Fuddruckers works with a 2nd party for their produce, it's called Mac Edwards, we receive their delivery every morning except Sundays
I would then receive the invoice and reconcile it and just take advantage and reconcile every other invoice that hasn't already been reconciled
When Sunday rolls around I won't have so many files to do and the GL would be so much faster to do
A GL is a guideline we send over to the office so they know what needs to be paid such as FPL, Waste management, Sysco, and Mac Edwards
Then follows, taking out all 5 registers and counting the safe going through the store making sure all the temperatures are right, that there's no cross contamination
Doing a walk through on all the employees making sure they are at ease, basically getting everything ready for 11pm when we are open to guests
The store opens at 11pm as previously mentioned, and normally we have 2 managers in store already
The closing manager comes in at 12pm
Between the two managers that are already there we do a run through on the employees for the day
If we have an event such as a Fundraiser or a large party, etc
On operating hours (11 pm-10 pm) as a manager you run the kitchen alongside another manager and you have a griller
1 manager stays in the front handing out the orders and handling any customer complaints we might have, as well as helping the cashier
As the time goes by we cover breaks, and take our own 30 minute break
As time goes by we as managers just make sure the store runs as smooth as possible
One of the managers will help our team close their stations if we see they are behind on their closing
While the other has already started to close out the registers filled out all the paperwork, made the Mac Edwards order, print and do the nightly inventory, trying not to leave so much to do for the last minute
Within 30 minutes of the store being closed we have employees letting us know that they are now done to please check their station and so we proceed to do exactly that
The manager in the office, is now just reviewing the safe and making sure all the registers at the amount they are supposed to be at
Check emails for any customer feedback we might have, filling out the nightly checklists, and doing walk throughs and trying to help the employees out if we are done with our part of closing
Once all employees are clocked out, we print out the last of our paperwork, leave everything organized in the office for the morning manager, set the alarm, turn the lights off then after a long day finally go home
Manager Responsibilities:
GSA Training
FOH/BOH cleaning
Equipment upkeep
Reconcile invoices
SipMarket Order
Labor Tracking and OT Tracking
Hiring process
Control Recooks
New Hire And Interview
Health Department
Thermal paper order
Ticket time/ Check Average
Kitchen equipment Maintenance
Uniform and Appearance
Kitchen Organization
Food Quality
Kitchen Training
Recipe/Shelf Lives
Food Cost
Make sure the office was always clean and organized

Cashier

Fuddruckers

Miami, FL

05.2019 - 12.2020

Greeted customers politely when they come into restaurant
Recorded customers' orders at counter
Monitored orders and ensure they arrived in a quick and in an organized manner
Swept, mopped, and kept up with cleaning tasks regularly
Helped in other stations when needed

Cashier

Wendy's

Miami, FL

12.2014 - 03.2018

Greeted customers politely when they come into restaurant
Recorded customers' orders at drive-thru and counter
Monitored orders and ensure they arrived in a quick and in an organized manner
Swept, mopped, and kept up with cleaning tasks regularly
Helped in kitchen when needed

Sales Associate

Steps

Miami, FL

09.2017 - 11.2017

Made sure all the merchandise was well organized and well put
Always aware of the customers who needed help and made sure they would find everything okay
Creating sales of the product
Meet the target set by the company

Sales associated (seasonal)

Old Navy

Miami, FL

12.2016 - 01.2017

Made sure all the merchandise was well organized and well put
Always aware of the customers who needed help and made sure they would find everything okay
Creating sales on new merchandise and merchandise we already had

Overview

Work History

Manager

Cashier

Cashier

Sales Associate

Sales associated (seasonal)

Education

Undergraduate - Biology

High School Diploma -

Skills

Volunteer Experience

Attitude Characteristics

Languages

Timeline

Manager

Cashier

Sales Associate

Sales associated (seasonal)

Cashier

Undergraduate - Biology

High School Diploma -

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