Grace K. Moreno
Pleasanton,Ca
Summary
Through my training in leadership, as a server, cashier, and assistant, the insight I have gained has enhanced my effectiveness in communication, organization, attention to detail, and problem-solving. I place a high value on demonstrating professionalism with customers and teammates. I am genuinely interested in helping others with enthusiasm and grace.
Overview
5
5
years of professional experience
Work History
MEDIA ASSISTANT
GRACE RISING MEDIA
03.2018 - 05.2023
- Learned to use Nikon DSLR and mirrorless cameras
- Engaged in photography, graphic design, and video content creation
- Created content such as Instagram posts, Tik Tok's, and blog posts for social media channels
- Supported photography and video shoots by helping with equipment setup
- Downloaded images and provided artistic and technical image manipulation in Adobe Lightroom
RECEPTIONIST
LOKAL SALON
08.2022 - 05.2023
- Created a welcoming and organized environment for excellent customer service
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Kept reception area clean and neat to give visitors a positive first impression
- Answered phones promptly and directed incoming calls to the correct stylists
- Resolved customer problems and complaints
- Handled cash transactions and maintained sales and payments records accurately
HOST
SPARKS WATERBAR
09.2022 - 12.2022
- Cultivated positive guest relations by managing information and orchestrating speedy seating
- Supported servers, food runners, and bussers by keeping the dining area ready for every guest
- Took reservations and answered customer questions over the phone, and informed of accurate wait times
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
Education
Bachelor of Arts - Journalism
University of Nevada - Reno
Reno, NV05.2024
High School Diploma -
Foothill High School
Pleasanton, CA05.2020
Skills
- Excellent Communication skills
- Professionalism
- Social Media Content Creation
- Customer Service
- Writing
- Brand Promotion
- Microsoft Suite Proficiency
- Adobe Creative Suite Proficiency
Timeline
HOST
SPARKS WATERBAR
09.2022 - 12.2022
RECEPTIONIST
LOKAL SALON
08.2022 - 05.2023
MEDIA ASSISTANT
GRACE RISING MEDIA
03.2018 - 05.2023
Bachelor of Arts - Journalism
University of Nevada - Reno
High School Diploma -
Foothill High School
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