Grace Lillie Rogalcheck
Marlton,NJ
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
4
4
years of professional experience
Work History
Server
Sabraton Station
11.2024 - 06.2025
- Provided excellent customer service by promptly addressing guest inquiries and requests.
- Maintained cleanliness of dining areas, ensuring a welcoming environment for patrons.
- Assisted in food and beverage service, accurately taking orders and delivering items to tables.
- Collaborated with kitchen staff to ensure timely preparation and delivery of meals.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
Banquet Server
Courtyard Marriott
06.2024 - 11.2024
- Provided attentive service to guests during banquets, ensuring satisfaction and a positive dining experience.
- Assisted in setting up banquet areas, including arranging tables, chairs, and linens for events.
- Delivered food and beverages efficiently while adhering to safety and hygiene standards.
- Collaborated with kitchen staff to coordinate timely meal service for large groups.
Server
Sakura 16
02.2024 - 06.2024
- Adapted quickly to fast-paced environment, efficiently managing multiple tasks during peak hours.
- Engaged with customers to enhance dining experience through attentive service and hospitality.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Guest Service Advocate
Target
06.2021 - 06.2024
- Resolved customer inquiries and issues, enhancing overall satisfaction and loyalty.
- Provided product knowledge and recommendations to assist customers in making informed decisions.
- Collaborated with team members to streamline service processes, improving efficiency and response times.
- Trained new staff on service protocols, ensuring consistency in customer interactions.
Education
High School Diploma -
Musselman High School
Inwood, WV05-2022
Skills
- Strong work ethic
- Exceptional customer service
- Team collaboration
- Effective communication
- Problem-solving
- Food safety procedures
Timeline
Server
Sabraton Station
11.2024 - 06.2025
Banquet Server
Courtyard Marriott
06.2024 - 11.2024
Server
Sakura 16
02.2024 - 06.2024
Guest Service Advocate
Target
06.2021 - 06.2024
High School Diploma -
Musselman High School
Similar Profiles
Audrey DolanAudrey Dolan
Waitress at Sabraton StationWaitress at Sabraton Station
Sunsarae HughesSunsarae Hughes
Server at Sabraton StationServer at Sabraton Station
Joanna MadisonJoanna Madison
Insulator at Harris Power Station, McGuire Power Station, Catawba Power Station, Oconee Power Station, Robinson Power Station, Brunswick Power Station, North Anna Power Station, Surry Power StationInsulator at Harris Power Station, McGuire Power Station, Catawba Power Station, Oconee Power Station, Robinson Power Station, Brunswick Power Station, North Anna Power Station, Surry Power Station
JEROME J. WILLIAMSJEROME J. WILLIAMS
Managing Director at More Exposure Digital MarketingManaging Director at More Exposure Digital Marketing
Claire D'AscenzoClaire D'Ascenzo
Resource Room Special Education Teacher at George C Baker Elementary SchoolResource Room Special Education Teacher at George C Baker Elementary School