Summary
Overview
Work History
Education
Skills
Timeline
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Gracelyn Myers

Winter Park,FL

Summary

Knowledgeable worker with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.

Overview

5
5
years of professional experience

Work History

Cashier

Long Beach Market & Deli
02.2023 - 07.2025
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Followed company security procedures for handling large sums of money.
  • Answered customer inquiries regarding store policies and procedures.
  • Stocked shelves with merchandise when needed.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Issued receipts, refunds, credits or change due to customers.
  • Resolved customer complaints professionally in accordance with company policy.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Processed sales transactions to prevent long customer wait times.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Collected payments and provided accurate change.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.

Restaurant Hostess

Tao Hot Pot & BBQ
03.2025 - 04.2025
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
  • Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
  • Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Game Master

TK Escape
09.2024 - 02.2025
  • Explained company policies, game rules and safety requirements.
  • Kept game and party rooms clean and neat for next guests.
  • Communicated clearly and on-time to share clues and direct game actions.
  • Watched guests closely to maintain current understanding of gameplay.
  • Educated new players on game rules, mechanics, and strategies, enabling them to fully enjoy their gaming experience.
  • Nurtured a welcoming community atmosphere by organizing social events and moderating forums or chat channels responsibly.
  • Serviced bathrooms by picking up debris, wiping down surfaces and restocking supplies.

Cashier

Sea Level
03.2020 - 10.2020
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Followed company security procedures for handling large sums of money.
  • Answered customer inquiries regarding store policies and procedures.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Ensured compliance with all safety regulations within the store environment.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Welcomed customers and helped determine their needs.

Education

High School Diploma -

Excel Online High School
07-2024

Skills

  • Drawer balancing
  • Cash Register Operation
  • POS Systems
  • Customer Service
  • Cash Handling
  • Product Recommendations
  • Returns processing
  • Order Taking
  • Merchandise Restocking
  • Money Handling
  • Time management skills
  • Credit and cash transactions
  • Written and verbal communication
  • Customer service
  • Customer assistance
  • Work ethic and integrity

Timeline

Restaurant Hostess

Tao Hot Pot & BBQ
03.2025 - 04.2025

Game Master

TK Escape
09.2024 - 02.2025

Cashier

Long Beach Market & Deli
02.2023 - 07.2025

Cashier

Sea Level
03.2020 - 10.2020

High School Diploma -

Excel Online High School

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