Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Patricia Pellegrino

Poway,CA

Summary

Highly-motivated and hardworking employee with customer service, Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively, Devoted to giving every customer a positive and memorable experience.

Overview

18
18
years of professional experience

Work History

Receptionist

Di Carlo Drywall
San Diego, CA
08.2014 - 01.2022
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Scheduled and confirmed appointments.

Cook Manager

Vittorio Di Carlo
San Diego, CA
02.2004 - 06.2014
  • Directed and supervised kitchen staff in the preparation, cooking, and presentation of food.
  • Ensured compliance with health, safety, and sanitation standards in the kitchen area.
  • Maintained accurate inventory of all food items; ordered supplies as needed.
  • Developed new recipes to maintain customer interest and satisfaction.
  • Monitored quality of dishes at every stage of preparation and presentation.
  • Reviewed orders from wait staff for accuracy before being sent out to customers.
  • Coordinated with other kitchen personnel to ensure proper functioning of the kitchen operations.
  • Assessed performance of staff members; provided feedback and guidance when necessary.
  • Trained new employees on proper cooking techniques, equipment use, recipe adherence.
  • Organized special events such as banquets or catering services in accordance with customer requests.
  • Resolved customer complaints in a professional manner by investigating issues and implementing solutions.
  • Maintained cleanliness throughout entire work area including floors, walls, counters, shelves.
  • Trained kitchen staff in safely operating and handling equipment, machinery and utensils.
  • Helped out in various capacities on line when restaurant was extremely busy or when employees were absent.
  • Trained new employees to perform duties.

Education

High School Diploma -

Clairemont High School
San Diego, CA
06-1972

Skills

  • Scheduling
  • Clerical Support
  • File Management
  • Telephone skills
  • Meeting Coordination
  • Meticulous and organized
  • Professional Demeanor
  • Organization skills
  • Scheduling appointments
  • Multitasking and prioritization
  • Time Management
  • Reception desk management
  • Positive and professional
  • Mail handling
  • Calendar Management
  • Calm Demeanor
  • Verbal and written communication
  • Schedule Management

References

References available upon request.

Timeline

Receptionist

Di Carlo Drywall
08.2014 - 01.2022

Cook Manager

Vittorio Di Carlo
02.2004 - 06.2014

High School Diploma -

Clairemont High School

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Patricia Pellegrino