Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Gracelynn Sipe

Knoxville,TN

Summary

Organized and dependable candidate successful at managing multiple priorities while uplifting the team. Willingness to take on added responsibilities to meet team goals. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.


Overview

3
3
years of professional experience

Work History

Server Assistant

Outback Steakhouse
09.2024 - 03.2025
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Assisted with dining room set up prior to and after service period.
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Delivered customer orders promptly and with attention to accuracy and satisfaction.
  • Collaborated with other staff members to maintain high-level customer satisfaction.
  • Refilled drinks and condiments and restocked serving areas to minimize delays.
  • Greeted customers warmly to provide exceptional customer service.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Monitored dining room inventory and replenished as necessary.
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Assisted wait staff with timely food delivery and guest requests.

Front of House Employee

Chick-fil-A
09.2023 - 03.2024
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Reset tables between guests by restocking low items and wiping down surfaces.
  • Helped guests at tables when in need of assistance.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Brewed coffee and tea and changed out drink station syrups.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.

Server

PizzAntica
05.2022 - 07.2023
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Answered customers' questions, recommended items, and recorded order information.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Education

Bachelor of Arts - English

University of Tennessee
Knoxville, TN
12-2026

Skills

  • Service prioritization
  • Dining area maintenance
  • Item promotion
  • Customer service
  • Dining customer service
  • Responsible and trustworthy
  • Multitasking and organization
  • Adaptability and flexibility
  • Teamwork and collaboration
  • Willing to learn
  • Positive and friendly attitude

Interests

  • Creative Writing
  • Music
  • Reading
  • Editing and Publishing

Timeline

Server Assistant

Outback Steakhouse
09.2024 - 03.2025

Front of House Employee

Chick-fil-A
09.2023 - 03.2024

Server

PizzAntica
05.2022 - 07.2023

Bachelor of Arts - English

University of Tennessee

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Gracelynn Sipe