Grace M. Sanders
Louisville,KY
Summary
Experienced professional with a strong background in real estate, project management, and interior design selections. Specializes in creating functional and aesthetically pleasing spaces. Recognized for attention to detail, innovative problem-solving abilities, and effective communication skills. Highly skilled in cultivating long-term relationships with key decision makers, customers, and team members to drive company objectives. Knowledgeable and dedicated customer service professional with extensive experience in the real estate/construction industry. Exhibits exceptional organizational skills and reliability while successfully managing multiple priorities with a positive mindset. Demonstrates a willingness to take on additional responsibilities to achieve team goals.
Overview
31
31
years of professional experience
Work History
Interior Design Consultant
Owner Amazing Grace Interiors, LLC
11.2020 - Current
- Assessed client needs and preferences, developing tailored design proposals that exceeded expectations.
- Selected appropriate color schemes, lighting fixtures, furniture pieces that aligned with client vision while adhering to budget constraints.
- Assisted clients in new construction selections and home remodel projects.
- Developed creative design solutions for residential spaces, resulting in increased customer satisfaction.
- Established a network of trusted contractors to provide high-quality craftsmanship at competitive rates for clients'' projects.
- Built strong relationships with clients through clear communication and quality service.
Builder/Interior Designer Sales Representative
Willis Klein Showrooms
09.2019 - 11.2020
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
- Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in Door and Cabinet Hardware and Plumbing products
- Worked closely with Builder clients to assess needs and assist with home selections.
- Sent completed entries to Builders for evaluation and final approval
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings
- Maintained friendly and professional customer interactions at all times
- Worked independently with minimal supervision
- Contributed to team objectives in fast-paced environment
Licensed Real Estate Agent, Independent Contractor
United Real Estate-Louisville
01.2003 - Current
- Evaluated market condition trends to understand competitive environments and assess current strategies
- Assisted clients in navigating complex real estate transactions, guiding them through every step of the process.
- Hosted open houses and private showings to showcase properties effectively, ultimately securing offers from interested parties.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities
- Negotiated real estate contracts to navigate transactions between buyers and sellers
- Built lasting relationships with fellow agents, brokers, attorneys, inspectors, and other industry professionals to create an extensive professional network that benefited clients.
Administrative Assistant
Fellon-McCord & Associates
01.1998 - 01.2000
- Assisted the Vice-President in various multiple tasks
- Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors
- Drafted professional memos, letters and marketing copy to support business objectives and growth
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes
- Created PowerPoint presentations for business development purposes
Manager /Corporate Trainer/Bartender
Outback Steakhouse
01.1994 - 01.2000
- Corporate Trainer and guided team members to maintain high productivity and customer satisfaction
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand
- Supervisor of Employees
- Provided management with feedback regarding employee performance and training needs
- Trained new employees in specific job requirements
- Set and managed schedules to give proper coverage to required areas and meet customer service demands
- Developed training programs to meet company objectives
- Collaborated with management to identify company training needs and scheduling
Education
Associate of Applied Science - Business Management
Jefferson Community College
Louisville, KYSkills
- Exceeding Customer Expectations
- New Construction
- Project management
- Client needs assessment
- Honest and dependable
- Sales expertise
Accomplishments
Employee of the Year 1996 - Outback Steakhouse
Affiliations
National Association of Realtors (NAR)
Greater Louisville Association of Realtors (GLAR)
Veterans Association of Real Estate Professionals (VAREP)
Timeline
Interior Design Consultant
Owner Amazing Grace Interiors, LLC
11.2020 - Current
Builder/Interior Designer Sales Representative
Willis Klein Showrooms
09.2019 - 11.2020
Licensed Real Estate Agent, Independent Contractor
United Real Estate-Louisville
01.2003 - Current
Administrative Assistant
Fellon-McCord & Associates
01.1998 - 01.2000
Manager /Corporate Trainer/Bartender
Outback Steakhouse
01.1994 - 01.2000
Associate of Applied Science - Business Management
Jefferson Community College
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