Summary
Overview
Work History
Education
Skills
Timeline
Grace Moris Acordon

Grace Moris Acordon

Summary

Diligent Information Technology Systems Management - Bachelors Degree New graduate with no experience. Nevertheless, with strong background in administrative support within healthcare settings. Adept at managing patient records and coordinating communications to enhance unit efficiency. Demonstrated proficiency in multitasking and maintaining patient confidentiality.

Overview

15
15
years of professional experience

Work History

Nursing Unit Secretary

Los Robles Hospital & Medical Center
06.2005 - 12.2014
  • Organized patient charts with diligence, ensuring accurate documentation of vital signs, medications, and treatment plans.
  • Coordinated transportation services for discharged patients when needed, ensuring safe arrivals at their destinations.
  • Maintained strict confidentiality of patient information in compliance with HIPAA regulations.
  • Provided exceptional customer service to patients and families through empathetic listening and clear communication skills.
  • Processed physician orders with precision, reducing medication errors and enhancing patient safety.
  • Managed inventory of unit supplies, placing timely orders to maintain adequate stock levels.
  • Expedited discharge processes, coordinating necessary paperwork and appointments for optimal patient satisfaction.
  • Improved patient care by efficiently managing medical records and transcribing physician orders.
  • Streamlined admissions process for patients, ensuring smooth transitions to their designated units.
  • Enhanced communication between nursing staff and physicians by promptly relaying critical information.
  • Contributed to efficient unit operations by accurately scheduling diagnostic tests and procedures.
  • Collaborated with interdisciplinary team members to provide seamless care coordination for patients.
  • Supported nursing staff by performing administrative tasks such as filing, photocopying, and answering phones.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments, and handling patient inquiries.
  • Completed administrative patient intakes with case histories, insurance information and mandated forms.
  • Prepared and processed patient referrals and transfer requests.
  • Received and routed laboratory results to correct clinical staff members.
  • Conducted patient intake interviews, recording and documenting relevant information.

Certified Nursing Assistant

Los Robles Hospital & Medical Center
03.2004 - 12.2014
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
  • Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
  • Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
  • Enhanced team productivity by participating in training sessions and sharing knowledge with colleagues.
  • Collaborated with healthcare teams to develop individualized care plans, enhancing patient outcomes.
  • Streamlined patient care procedures, improving efficiency and reducing wait times for treatments.

Certified Nursing Assistant

St. John's Regional Medical Center
02.2000 - 12.2003
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
  • Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.

Education

No Degree - Nursing

Ventura College, Ventura, CA

Taking up classes for General Education and prerequisites classes for Nursing.

No Degree - Computer Science Program

Lyceum of The Philippines University, Manila, Philippines

I was on my 3rd year going on 4th year, but I did not finish the program due to migrating to USA.

Bachelor of Science - Information Technology Systems Management

Laurus College, Oxnard, Ca
02.2024
  • GPA 3.4

Skills

  • Adaptable to change
  • Patient confidentiality
  • Medical Record Management
  • Scheduling appointments
  • Healthcare compliance
  • Medical billing knowledge
  • Medical terminology proficiency
  • Patient Scheduling
  • Medical Transcription
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking
  • Collaboration and Teamwork
  • Multitasking Abilities
  • Adaptable and Flexible
  • Reliability
  • Excellent Communication
  • Critical Thinking
  • Organizational Skills
  • Team Collaboration
  • HIPAA Compliance
  • Active Listening
  • Effective Communication
  • Adaptability and Flexibility
  • Organization and Time Management
  • Decision-Making
  • Detail Oriented
  • Electronic Health Records
  • Task Prioritization
  • Self Motivation
  • Staff Leadership

Timeline

Nursing Unit Secretary - Los Robles Hospital & Medical Center
06.2005 - 12.2014
Certified Nursing Assistant - Los Robles Hospital & Medical Center
03.2004 - 12.2014
Certified Nursing Assistant - St. John's Regional Medical Center
02.2000 - 12.2003
Ventura College - No Degree, Nursing
Lyceum of The Philippines University - No Degree, Computer Science Program
Laurus College - Bachelor of Science, Information Technology Systems Management
Grace Moris Acordon