Open To Work
Grace Moris Acordon
Oxnard,CA
Summary
Diligent Information Technology Systems Management - Bachelor's Degree New graduate with no experience. Nevertheless, with a strong background in administrative support within healthcare settings. Adept at managing patient records and coordinating communications to enhance unit efficiency. Demonstrated proficiency in multitasking and maintaining patient confidentiality. Diligent Help Desk Technician 1 with a strong background in administrative support within healthcare settings. Adept at managing patient records and coordinating communications to enhance unit efficiency. Demonstrated proficiency in multitasking and maintaining patient confidentiality. Versatile Administrative professional is well-versed in healthcare practices, compliance standards, and operations. Excellent problem-solver and clear communicator with an upbeat personality. Advanced abilities in Software.
Overview
11
11
years of professional experience
Work History
Nursing Unit Secretary
Los Robles Hospital & Medical Center
Thousand Oaks, CA
06.2005 - 12.2014
- Organized patient charts with diligence, ensuring accurate documentation of vital signs, medications, and treatment plans.
- Coordinated transportation services for discharged patients when needed, ensuring safe arrivals at their destinations.
- Have maintained strict confidentiality of patient information in compliance with HIPAA regulations.
- Provided exceptional customer service to patients and families through empathetic listening and clear communication skills.
- Processed physician orders with precision, reducing medication errors and enhancing patient safety.
- Expedited discharge processes, coordinating necessary paperwork and appointments for optimal patient satisfaction.
- Streamlined admissions process for patients, ensuring smooth transitions to their designated units.
- Enhanced communication between nursing staff and physicians by promptly relaying critical information.
- Contributed to efficient unit operations by accurately scheduling diagnostic tests and procedures.
- Collaborated with interdisciplinary team members to provide seamless care coordination for patients.
- Supported nursing staff by performing administrative tasks such as filing, photocopying, and answering phones.
- Performed various administrative tasks by filing, copying, and faxing documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Organized and maintained a patient chart filing system to promote quick data finding for 8 hours. Answered phone calls and messages for nursing staff and physicians, scheduling appointments, and handling patient inquiries.
- Completed administrative patient intakes with case histories, insurance information, and mandated forms.
- Have prepared and processed patient referrals and transfer requests.
- Have received and routed laboratory results to the correct clinical staff members.
- Conducted patient intake interviews, recording and documenting relevant information.
- Answered phone calls and messages for nursing staff and physicians for the assigned unit, scheduled appointments, and handled patient inquiries.
Certified Nursing Assistant
Los Robles Hospital & Medical Center
Thousand Oaks, CA
03.2004 - 12.2014
- To ensure patient dignity, have provided high-quality personal care services such as bathing, grooming, dressing, and feeding.
- Have assisted patients with daily living activities for enhanced comfort and well-being.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Utilized therapeutic communication, empathy, and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Collaborated with nursing staff to create individualized care plans tailored to each patient's needs.
- Streamlined communication between nursing staff, patients, and families to ensure a comprehensive understanding of care plans.
- Collaborated with healthcare teams to develop individualized care plans, enhancing patient outcomes.
- Supported needs of 30 or more + residents in hospital inpatient settings.
Education
Bachelor of Science - Information Technology Systems Management
02-2024
- GPA 3.4
Skills
- Medical Transcription
- Teamwork and Collaboration
- Time Management
- Multitasking Abilities
- Adaptable and Flexible
- Reliability
- Critical Thinking
- Organizational Skills
- Detail Oriented
- Task Prioritization
- Self Motivation
- Staff Leadership
Timeline
Nursing Unit Secretary - Los Robles Hospital & Medical Center
06.2005 - 12.2014
Certified Nursing Assistant - Los Robles Hospital & Medical Center
03.2004 - 12.2014
Laurus College - Bachelor of Science, Information Technology Systems Management