GRACE MYINT HTOO
Queens
Summary
Dynamic professional with a proven track record at AIA Myanmar, excelling in sales and customer service. Adept at strategic planning and critical thinking, consistently exceeding sales quotas. Expertise in application support and incident management, driving team success through effective communication and relationship-building. Committed to delivering exceptional results and enhancing client satisfaction.
Experienced with passenger service and safety protocols, ensuring seamless flight experience. Utilizes effective communication and conflict resolution skills to address passenger needs and enhance satisfaction. Track record of maintaining composure and efficiency in dynamic environments, contributing to overall team success.
Professional Jewelry Production Assistant with solid background in crafting and assembling high-quality jewelry pieces. Consistently ensures precision and excellence in every task while adapting to changing production needs. Known for strong collaboration with team members to achieve shared goals and deliver outstanding results. Expertise in materials selection, quality control, and efficient production processes, combined with focus on innovation and reliability.
Overview
17
17
years of professional experience
Work History
PRODUCTION SYSTEM MANAGER
ANERI JEWELS
02.2024 - Current
- Collaborated with cross-functional teams to design cohesive software systems, optimizing workflow and productivity.
- Managed successful migration of company data to a new platform, ensuring seamless integration and minimal disruption.
- Spearheaded the development of cutting-edge infrastructure solutions that increased overall system capacity and reliability.
- Conducted thorough quality control inspections on completed pieces, guaranteeing exceptional results for clients.
- Developed strong relationships with suppliers to negotiate better pricing and delivery terms for raw materials.
- Implemented proper storage solutions for finished products, ensuring safekeeping until shipment or sale.
- Coordinated shipping logistics for completed orders, verifying correct packaging and labeling to ensure safe delivery.
- Enhanced jewelry production quality by implementing precise assembly techniques and attention to detail.
- Worked with twisted and damaged metal items to restore appearance by correcting damages.
- Selected and acquired metals and gems for designs.
Life Insurance Sales Agent
AIA MYANMAR
11.2019 - 12.2023
- Collaborated with colleagues to develop effective sales strategies and achieve team goals.
- Successfully met or exceeded sales quotas on a consistent basis through strategic planning, effective communication skills, and a commitment to understanding client needs.
- Provided exceptional customer service by promptly responding to client inquiries, addressing concerns, and resolving issues.
- Conducted comprehensive financial needs assessments for clients, leading to personalized policy recommendations that met their specific objectives.
HR MANAGER
MYANMAR TIMES NEWSPAPER
01.2016 - 10.2019
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
- Collaborated closely with department heads in executing strategic workforce planning initiatives that aligned human capital resources with company goals.
Cabin Crew Member
MYANMAR AIRWAYS INTERNATIONAL
02.2008 - 11.2013
- Managed challenging situations calmly and professionally, such as handling unruly passengers or addressing flight delays.
- Maintained cabin safety by conducting pre-flight checks, adhering to airline policies, and following emergency procedures when necessary.
- Followed company regulations and rules to promote safe environment for travelers and employees.
- Enhanced customer satisfaction by providing exceptional in-flight service and addressing passenger concerns promptly.
- Improved teamwork among crew members by actively participating in debriefings and sharing constructive feedback after each flight.
Education
MBA - Marketing Management
Le Xenia INTERNATIONAL INSTITUTE OF SWITZERLAND
YANGON, MYANMAR 09-2027
Bachelor of Arts - English
DAGON UNIVERSITY
YANGON, MYANMAR 10-2009
Skills
- Application support
- Incident management
- Hardware maintenance
- Server management
- Capacity planning
- Service delivery
- Customer service
- Active listening
- Critical thinking
- Data entry
Languages
English
Professional Working
Interests
- I participate in a variety of outdoor recreational activities
- Hiking
- Camping
- Team Sports
- Yoga
- Music
- Fashion
- Dance
- I have a passion for photography and editing photos
Timeline
PRODUCTION SYSTEM MANAGER
ANERI JEWELS
02.2024 - Current
Life Insurance Sales Agent
AIA MYANMAR
11.2019 - 12.2023
HR MANAGER
MYANMAR TIMES NEWSPAPER
01.2016 - 10.2019
Cabin Crew Member
MYANMAR AIRWAYS INTERNATIONAL
02.2008 - 11.2013
MBA - Marketing Management
Le Xenia INTERNATIONAL INSTITUTE OF SWITZERLAND
Bachelor of Arts - English
DAGON UNIVERSITY
Similar Profiles
ANERI VINCHHIANERI VINCHHI
Odoo Developer / Furniture Friend Outsourcing Solu at AneriOdoo Developer / Furniture Friend Outsourcing Solu at Aneri
jayesh pateljayesh patel
Collection Manager at aneri servicesCollection Manager at aneri services
Vishal jadejaVishal jadeja
Field Officer at Aneri ServiceField Officer at Aneri Service
Michael SedenoMichael Sedeno
Lead Retail Sales Associate at T-MobileLead Retail Sales Associate at T-Mobile
ANNE SANDLERANNE SANDLER
Art Teacher at South Bronx International Charter School for International Cultures and the ArtsArt Teacher at South Bronx International Charter School for International Cultures and the Arts