Gracey Sherer
Saratoga Springs,UT
Summary
Codeing class
Child development classes
Accounting classes
Overview
5
5
years of professional experience
1
1
Certification
Work History
Waitress
Black Bear Diner Restaurant
09.2024 - Current
- Provided exceptional customer service, ensuring memorable dining experiences for guests.
- Managed multiple tables efficiently, demonstrating strong time management and multitasking skills.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Trained new team members on menu items, restaurant policies, and customer interaction techniques.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Developed rapport with regular customers, fostering a welcoming atmosphere and repeat business.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Waitress
Dennys
03.2023 - Current
Food Expo
Chillis Grill and Bar
11.2022 - 08.2023
Papa Murphy's Crew Member
Papa Murphy's
09.2020 - 08.2022
- I was a shift lead supervisor.
- Handled cash
Education
High School Education - undefined
Westlake High School
Saratoga Springs, UT05.2023
Skills
- Serving Experience
- Communication skills
- Google Suite
- Problem solving
- Great learner
- Hospitality
- Restaurant experience
- Shift Management
- Customer service
- Organizational Skills
- Good attitude
- Strong multitasking
- Team collaboration
- Cash handling
- Safe food handling
- Payment processing
- Accurate money handling
- Time management
- Upselling techniques
- Sales techniques
Certification
- Driver's License November 2021 to April 2026
- Food Handler Certification
Timeline
Waitress
Black Bear Diner Restaurant
09.2024 - Current
Waitress
Dennys
03.2023 - Current
Food Expo
Chillis Grill and Bar
11.2022 - 08.2023
Papa Murphy's Crew Member
Papa Murphy's
09.2020 - 08.2022
High School Education - undefined
Westlake High School