Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Volunteer
Graci Hope

Graci Hope

Bloomington,IN

Summary

Plant Business and Maintenance Manager Maintenance Manager | Quality Assurance | Quality Management | Production Supervisor Results-driven quality leader recognized for standardizing and improving quality systems and documentation. Analyze root cause to establish counter-measure processes and develop quality initiatives to improve manufacturing processes. Communicate cross-functionally to research and resolve quality issues in a timely manner. Deliver sustainable results through teamwork, project coordination, process redesign, and strong analytical skills. Highly adaptable with the flexibility to travel or relocate to discover new business opportunities. Quality Assurance Production-Maintenance Root Cause Analysis Team Leadership Risk Management RMC2 Training Project Management Process Improvement Supervisory Skills Process Development Kaizen Methodology PFEMA Documentation Skills Customer Service Strong Analytical Skills Training and Development Regulatory Compliance MFEMA

Overview

30
30
years of professional experience
1
1
Certification

Work History

Maintenance Launch Manager

GENERAL MOTORS
BEDFORD, IND
06.2020 - Current
  • Responsible for coordinating on direction, coordination, and follow-up necessary to administration of any Program Launch activities
  • Act as champion for integration of GMS processes into new product launch
  • Ensures adherence to safety and housekeeping practices and procedures
  • Manage workstation and operator readiness process
  • Spare parts planning, ordering and created tracking report for plant to establish timeline on new parts stocked in crib
  • Preventive maintenance system establishment during launch around new equipment installation
  • Reports planning progress to management during PLOW reviews for status at glance of project
  • Train, develop, and evaluate salaried and hourly employees
  • Promotes development and maintenance of productive union relationships
  • Regular contact with others outside work group
  • Support execution of launch deliverables for zero flaw launch
  • Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
  • Directed training and retraining of employees to boost performance and enhance business results. EVEN Automation training for ET1B Launch turned out to be very successful for electrician trade gaining extreme amount of knowledge of new system. 50% of electrician trade were put through this training

Shift DCS Maintenance Manager

GM Bedford Casting Operations
Bedford, IND
05.2019 - 06.2020
  • Oversee day to day maintenance operations for plant set tone for 2nd and 3rd shift to follow
  • Managed TPM (Total Preventive Maintenance) Process
  • Track all open work orders to closure through Maximo Work Order Tracking System. By doing managing this process closely
  • Attend all departmental meetings
  • Track L2 Board departmental goals for continuous improvement
  • Conduct meetings for projects for plant and maintenance weekend manpower planning
  • Held weekly 76A meeting with the union business partner IBEW & UAW to discuss open concern issues and settle grievances
  • Help troubleshoot equipment along with Group Leaders and problem solving on repeatable down time issues
  • Implemented Top Five OEE Tracking Meeting for Maintenance and Production team to drive improvement in uptime, quality, and scrap reduction
  • Since meetings started, maintenance have seen great improvements in OEE and cost savings in replacing processes that were affecting uptime.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Delegated tasks to carefully selected employees in alignment with resource management goals.

Plant Business and Maintenance Manager

GM Baltimore Transmission Operations White
White Marsh, MD
01.2017 - 05.2019
  • Worked cross functionally with engineering, supply chain, finance, HR, and UAW
  • Attend all departmental meetings and GMS Basket weave meetings
  • Coordinate and oversee day to day maintenance operation for all 3 shifts
  • Continuously maintain adaptability and flexibility to work rotating shifts as required
  • Managed TPM (Total Preventive Maintenance) Process
  • Track all open work orders to closure through Maximo Work Order Tracking system
  • Held weekly 76A meeting with union business partner to discuss open concern issues, settle grievances and discussed weekend planning
  • Champion for Hazard Risk Assessment PFEMA document control
  • Track Plant Maintenance Level 1 Goal status throughout year to see how plant is performing to goals that were set for year and for continuous improvement
  • Kept track of equipment, inventories and system upgrades in order to prepare and present detailed reports to upper management.
  • Managed 5+ Salary employees and 30+ maintenance hourly employees across 3 shifts
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Increased productivity by reducing downtime, budgeting effectively, allocating tasks and maintaining high standards of safety and work quality.

Quality Operation Shift Lead

GM Wentzville Assembly
Wentzville, MO
12.2016 - 12.2017
  • Participate in various quality meetings to analyze information and identify areas of improvement in quality system
  • Develop, recommend, and monitor corrective and preventive actions
  • Gather quality data and draft documentation to provide information for team and department meetings
  • Coordinate team schedules monitor paid time off and vacation time; evaluate and track DRR Management data
  • Held weekly 76A meeting with union business partner to discuss open concern issues, settle grievances and discussed weekend planning
  • Continuously maintain adaptability and flexibility to work rotating shifts as required
  • Serve as Quality Shift Lead during startup of third shift production to ensure high levels of quality and productivity.
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business needs.
  • Maintained safe working environment by observing safety procedures, policies and regulations.
  • Completed mid & end of year performance valuations to identify weakness and develop improvement strategies.
  • Trained new employees and delegated daily tasks and responsibilities.

Quality Group Leader

Aerotek
Wentzville, MO
01.2013 - 01.2015
  • Held responsibility of managing weld and torque monitors, QVS stations, and BPD boards
  • Facilitated and led meetings to discuss staffing and resolve quality and employee issues arising between shifts
  • Analyzed workflow to ensure daily goals were consistently achieved, delegated and supervised team tasks
  • Communicated with leadership to review quality specifications and production schedules.
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
  • Improved quality processes for increased efficiency and effectiveness. Implemented error proofing for door tool detection in body shop to keep doors from swinging open in dip tank process. Went from 20 door tools missing to zero missing.
  • Updated quality control standards, methods and procedures to meet compliance requirements.
  • Evaluated quality problems and performed to standards identify and resolve issues.
  • Calibrated instruments and scales in production area and quality lab.

Associate Manager Instrument/Vitek

Biomerieux, Card Manufacturing
Hazelwood, MO
01.2011 - 05.2014
  • Led and supervised team to ensure high levels of quality, productivity, and performance
  • Maintained in-depth knowledge of cellular manufacturing methods including 5S, Kanban, Kaizen, and Auto Quality methodologies
  • Collaborated closely with senior leadership to coordinate staffing, performance appraisals, and corrective actions
  • Interpreted quality standards and procedures and resolved technical issues in timely manner
  • Document quality systems and programs in areas of management responsibility, auditing, quality trends, quality costs, training, validation, design controls, purchasing controls, corrective and preventive actions, process control, customer complaints, calibration, documentation control, etc..
  • To ensure compliance with FDA, and regulatory requirements.
  • Oversaw training and onboarding process for all newly hired employees within Instrument Manufacture Department
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and FDA requirements.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.

Body Shop Production-Maintenance Supervisor

DaimlerChrysler/Chrysler LLC
Fenton, MO
01.1999 - 01.2009
  • Managed team of 30 to 75 production line operations, eight weld inspectors, and one quality inspector for end of line production
  • Drafted daily documentation to report quality issues and Plan Do Action paperwork to create solutions for continuous improvement to increase safety measures, quality, delivery, and morale, while reducing organizational costs
  • Collaborated cross-functionally to achieve organizational goals
  • Performed root cause analysis and participated in regular meetings to provide feedback and resolve issues in timely manner
  • Led pilot program for team concept and was recognized for being first to accomplish team concept within department, setting precedent for all departments across organization
  • Worked closely with Quality Manager to ensure compliance with ISO procedures.
  • Increased productivity by reducing downtime, budgeting effectively, allocating tasks and maintaining high standards of safety and work quality.
  • Analyzed and identified equipment failure root causes and initiated correction actions.
  • Observed guidelines, specifications and detailed instructions to meet strict operational and maintenance regulations.
  • Monitored employee work tasks while installing, aligning and balancing new equipment for projects.
  • Established and documented protocols for preventive maintenance procedures, decreasing equipment issues and reducing downtime 65%.

Production Assembly Line Team Member

DaimlerChrysler/Chrysler LLC
Fenton, MO
11.1996 - 01.1999
  • Body shop, Paint, Trim and Chassis assembly operations.
  • Final Assembled components with minimal supervision,
  • Used established assembly standardize work to complete jobs quickly, accurately and with zero errors.
  • Assisted quality assurance by inspecting items and removing defective parts.

Head Bookkeeper

Walgreens
Jennings, MO
01.1990 - 01.1996
  • Provided comprehensive accounting support to company by managing functions like payroll, accounts payable, accounts receivable and business expense processing.
  • Worked with senior accounting staff to prepare financial documents and reports such as bills and invoices, year-end analysis, budgets, financial records and financial statements.
  • Verified cash and credit payments daily.
  • Reviewed account discrepancies and proposed courses of action to minimize losses.
  • Maintained general ledger by transferring subsidiary account summaries.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Supported management by processing invoices and documents with consistent on-time delivery.
  • Maintained accurate historical records.
  • Matched purchase orders with invoices and recorded necessary information.

Education

Bachelor Degree - Electrical Engineer

ITT Institute
Earth City, MO
09.2000

Skills

  • Project Requirements
  • Launch Operations
  • Project Management
  • Crew Management
  • Process Improvement Initiatives
  • Safety Standards
  • Continuous Improvement Management
  • Preventive Maintenance
  • Mass Production
  • Hosting Meetings
  • Business Unit Oversight
  • Negotiation and Conflict Resolution

Accomplishments

  • Siemens Step 7 Level 1 Siemens Step 7 Level 2 Siemens HMI & ES Drives
  • Robot Applied Troubleshooting 1-GEN4
  • Robot Applied Troubleshooting 2-GEN4
  • Robot Applied Troubleshooting 3-GEN4 Cognex Vision


Certification

  • Six Sigma Green/Black Belt

Timeline

Maintenance Launch Manager

GENERAL MOTORS
06.2020 - Current

Shift DCS Maintenance Manager

GM Bedford Casting Operations
05.2019 - 06.2020

Plant Business and Maintenance Manager

GM Baltimore Transmission Operations White
01.2017 - 05.2019

Quality Operation Shift Lead

GM Wentzville Assembly
12.2016 - 12.2017

Quality Group Leader

Aerotek
01.2013 - 01.2015

Associate Manager Instrument/Vitek

Biomerieux, Card Manufacturing
01.2011 - 05.2014

Body Shop Production-Maintenance Supervisor

DaimlerChrysler/Chrysler LLC
01.1999 - 01.2009

Production Assembly Line Team Member

DaimlerChrysler/Chrysler LLC
11.1996 - 01.1999

Head Bookkeeper

Walgreens
01.1990 - 01.1996

Bachelor Degree - Electrical Engineer

ITT Institute

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