Graci Kleinhans
Boca Raton,FL
Summary
Highly organized and efficient receptionist with experience in managing front desk operations, including handling customer inquiries, scheduling appointments, and maintaining records. Skilled in communication, both verbal and written, ensuring clear and positive interactions with clients and team members. Demonstrated ability to improve office processes for better workflow and client satisfaction. Successfully enhanced the welcoming atmosphere of previous workplaces while efficiently managing multiple tasks simultaneously.
Overview
2
2
years of professional experience
Work History
Private Nanny
Kate Long
Boca Raton, Florida
07.2024 - Current
- Communicated with parents regularly to discuss progress, concerns and any other issues related to the care of their children.
- Engaged in creative play with the children such as reading stories, playing games or drawing pictures.
- Removed hazards and developed appropriate boundaries and rules to create safe environment for children.
Sales/Front Desk Receptionist
Barre3
Boca Raton, Florida
07.2023 - 08.2024
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Helped customers find specific products, answered questions, and offered product advice.
- Processed transactions using a point-of-sale system.
Private Nanny
Katie Costa
Boca Raton, Florida
10.2022 - 12.2023
- Encouraged developmentally appropriate language skills through conversation and activities.
- Monitored playtime to prevent overuse of technology, television, or other influences.
- Led hands-on activities consistent with child's interests and skills.
Education
Bachelor of Arts - Communications
Florida Atlantic University
Boca Raton, FL05-2025
Skills
- Guest Relations
- Scheduling appointments
- Telephone Etiquette
- Verbal and written communication
- File Organization
Accomplishments
- Supervised 40 members at many volunteer opportunities off campus Organized various volunteer opportunities for the members of Alpha Delta Pi.
- Created philanthropy events to raise money for Ronald Mcdonald House Charities and the Alpha Delta Pi Foundation.
- Helped Theta Kappa raise $17,145 in three days for RMHC.
- Have Volunteered over 100 hours between 2022-2024
Affiliations
Big Dog Ranch Rescue - Volunteer Boca Raton, FL
10/2021 - 02/2023
● Completed daily domestic tasks in the dog shelters to assist the dogs in need.
● Maintained clean, neat, and operational facilities to serve program needs.
● Communicated with staff members to stay informed about volunteer opportunities and events.
Timeline
Private Nanny
Kate Long
07.2024 - Current
Sales/Front Desk Receptionist
Barre3
07.2023 - 08.2024
Private Nanny
Katie Costa
10.2022 - 12.2023
Bachelor of Arts - Communications
Florida Atlantic University
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