Graci Moore
Jacksonville,FL
Summary
Very motivated animal loving employee, I have years of riding experience since I was a little girl. I was trusted with my bosses horses to take care of and use for trail rides with people who have never ridden before. My duties consisted of grooming, bathing, tacking and untacking horses for myself and clients. I was also responsible for cleaning stalls and helping the barn boarders with there own horses. I was responsible for feeding multiple horses a day with different types of feeds and supplements, I was responsible for giving medication to horses and tending to wounds on there legs, stomachs, and abscess in there feet.
Overview
2
2
years of professional experience
Work History
Greenridge Stables
Kathy McLaughlin
02.2022 - 08.2023
- Worked with ranch hands to clean stables and riding areas.
- Groomed horses to prepare for exhibitions.
- Taught 200 ranch guests basic horse riding and care techniques.
- Followed pet care instructions for dietary needs and medication regimens.
- Monitored animals for behavioral problems and signs of health issues.
- Washed, trimmed and brushed animals to maintain good grooming standards.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Kept animal coats clean and healthy with regular washing, grooming, and trimming.
- Educated visitors and staff on proper animal care and handling.
- Took guest on trails rides in a county park at the end of the road.
Hostess
District Table And Bar
10.2021 - 02.2022
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Accommodated special seating requests for guests to enhance satisfaction.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
- Relayed guest comments or suggestions to manager on duty for further action.
- Provided adequate supply of place settings for tables and miscellaneous supplies for work stations to last throughout assigned shift.
- Answered phone calls to take orders, give information and document reservations.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Completed daily side work and opening and closing duties without fail.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Seated patrons based on guest preferences and seating availability.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
- Provided patrons with estimated waiting times during peak service hours.
- Opened and closed seating sections according to volume of guests.
- Promoted business loyalty by fostering positive customer relationships.
- Delivered pick-up and curbside orders to guests.
Education
High School Diploma -
South Fork High School
Stuart, FL05.2023
Skills
- Administrative Duties
- Basic Animal Care
- Assignment Delegation
- Stable Maintenance
- Emergency First Aid
- Equipment Fitting
- Team Player
- Health and Wellbeing
- Pet Feeding and Care
- Safety Procedures
- Western-Style Riding
- Guest Services
Timeline
Greenridge Stables
Kathy McLaughlin
02.2022 - 08.2023
Hostess
District Table And Bar
10.2021 - 02.2022
High School Diploma -
South Fork High School
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