Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Clinical Concierge
Texas health Breeze urgent care
McKinney, TX
10.2023 - Current
Scheduled appointments for patients via phone and in person.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Processed patient intake information and updated medical records prior to treatment.
Completed insurance verifications and claim forms for patient intake and processing.
point of care testings( covid-19, strep throat, influenza , glucose, ...)
Educated patients about medications, procedures and physician's instructions.
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Performed preliminary physical tests to accurately record results in patient history summary.
Measured vital signs and took medical histories to prepare patients for examination.
Administered rapid tests for COVID and strep to help clinical staff assess conditions.
Followed principles of asepsis and infection control to meet patient safety guidelines.
Certified Medical Office Assistant
University of Texas Southwestern Hospital
Dallas, TX
12.2022 - Current
Incorporated outside records into charts and EHR.
Interviewed patients to verify information, record medical history and confirm purpose of visit.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Measured vital signs and took medical histories to prepare patients for examination.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Documented notes during patient visits.
complete pre-visit call screenings
check incoming faxes and process documents accordingly
request and process outside record by filing accordingly
assist physician in exam room
Completed basic physical assessments of clinic patients to provide optimal care.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Assessed, documented and monitored vital signs for patients within outpatient setting.
and other duties as assigned per scope of practice
Unit Clerk
Texas Health Presbyterian Hospital
Denton, TX
02.2022 - 02.2023
Assisted physicians with finalizing reports, speeches or presentations.
Adhered to HIPAA requirements to safeguard patient confidentiality.
Transcribed recorded practitioners' diagnoses and recommendations into medical records.
create staff assignment based on the need
prepare admission packet
scan and file documents after discharges
check inventory and order supplies
set up meetings per manager orders
Coordinated internal and external patient transportation.
Greeted patients, determined purpose of visit and directed to appropriate staff.
Compiled and coded patient information or data in appropriate computer system.
Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
Answered telephones and directed calls to appropriate medical or administrative staff.
Recorded patient data in permanent records while maintaining HIPAA compliance and internal standards to protect individual medical information.
Assisted nursing and medical staff in clerical duties to support patient care.
Certified Medical Assistant
John Peter Smith Hospital
Fort Worth, TX
07.2019 - 01.2022
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Cleaned and maintained medical equipment following procedures and standards.
Administered rapid tests for COVID and strep to help clinical staff assess conditions.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
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point of care testings such as glucose test, urinalysis, HCG test, Hb Ac, strep test ....
Documented notes during patient visits.
Scheduled appointments for patients via phone and in person.
other duties as assigned ....
Certified Medical Assistant
Nova Medical Centers
Fort Worth, TX
05.2018 - 07.2019
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Followed principles of asepsis and infection control to meet patient safety guidelines.
Labeled and completed lab requisitions using ICD and CPT coding.
injections
wounds dressings
perform pre-employment screenings such as drug test, urine test, alcohol test , hearing and vision test.
suture and staple removal.
Cleaned and maintained medical equipment following procedures and standards.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
EKG
other duties as assigned per scope of practice.
Education
Bachelor of Science - Computer Information Systems
Tarleton State University
Stephenville, TX
05-2026
Associate of Arts -
Tarrant County College District
Fort Worth, TX
05.2023
Certificate - Medical Assisting
College of Healthcare Professions
Fort Worth, TX
05.2018
Skills
HIPAA Compliance
Clinical Applications
Medical Terminology
Inventory and Supply Management
Clear Communication
Updating Medical Records
Problem Anticipation and Resolution
Critical Thinking
Time Management
Decision Making
Conflict Resolution
Certification
Certifications in CPR and AED
Certified Phlebotomy technician.NRCPT
Certified Medical assistant.NRCMA
Timeline
Clinical Concierge
Texas health Breeze urgent care
10.2023 - Current
Certified Medical Office Assistant
University of Texas Southwestern Hospital
12.2022 - Current
Unit Clerk
Texas Health Presbyterian Hospital
02.2022 - 02.2023
Certified Medical Assistant
John Peter Smith Hospital
07.2019 - 01.2022
Certified Medical Assistant
Nova Medical Centers
05.2018 - 07.2019
Bachelor of Science - Computer Information Systems
Tarleton State University
Associate of Arts -
Tarrant County College District
Certificate - Medical Assisting
College of Healthcare Professions
Certifications in CPR and AED
Certified Phlebotomy technician.NRCPT
Certified Medical assistant.NRCMA
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