Gracia Skosana

• Partnered with leaders in Strategic Planning Office, Operational and Maintenance unit, Legal & Compliance unit, Finance/ Credit unit , Technical Services unit, Scientific Services unit, Human Resources unit, Information Security unit, and business areas to improve effectiveness and efficiency of risk management activities
• Developed and implemented the Enterprise Risk Management (ERM) Framework in order to establish an effective risk based system to identify, measure, monitor, and control enterprise-wide risks.
• Developed and controlled execution of reporting and analytics for multiple operations departments.
• Established strategy for operations reporting and analytics, identifying key needs for deliverables while driving continuous improvement of processes.
• Identified and work with the Managers to create practices and procedures that ensure risks are managed effectively from an insurance viewpoint. Keep procedures up-to-date and ensure appropriate people are aware and able to follow the procedures as appropriate.
• Handled insurance claims according to internal risk management policies, keeping liability minimized by leveraging expertise and available tools.
• Designed and monitored underwriting scorecards and related predictability.
• Instituted contingency plans, ensuring business continuity through cross-training, documentation and data backups.
• Promoted enterprise-level risk management practices and helped instill strong culture focused on protective policies and procedures.
• Taught employees how to control risks at front line, including how to interpret and apply sound policies.
• Advised senior managers on policy strategies for reducing liability and preventing losses.
• Investigated allegations to check validity and recommend actions to minimize risk.
• Analyzed portfolios and identified risk factors, facilitating reduction of delinquencies on new volumes and recommending risk-adverse underwriting strategies.
• Built and harmonized operations reports for team leaders, senior managers and executives, supervising automation of reports and data sources to eliminate errors.
• Administered combine assurance program, keeping risk low by proactively examining processes and related documentation.
• Developed short-term goals and long-term strategic plans to improve risk control and mitigation.
• Executed Enterprise Risk Management and Business Continuity roadmaps to achieve risk maturity milestones across organizational levels.
• Collaborated with SHEQ unit to kept operations in compliance with Occupational Safety and Health Administration (OSHA) through regular safety inspections and hazards management strategies.
• Trained and mentored Risk Management Champions to assist Risk Management culture and monitor the implementation of Risk Management mitigation Strategies.
• Collaborated on implementation of collection strategies with collections, risk and fraud teams.
• Employed strong program management skills to successfully define and manage ongoing initiatives designed to control Strategic, Operational and Fraud risks.
• Encouraged stakeholders to approach assessments analytically and offer unique insights to bring new understanding to risk management programs.
• Developed, defined and maintain policies and SOPs for ERM framework components(risk registers, Risk Appetite and Tolerance, incident management, etc)

• Developed and implemented the Enterprise Risk Management (ERM) Framework in order to establish an effective risk based system to identify, measure, monitor, and control enterprise-wide risks.
• Advised Senior Managers on policy strategies for reducing liability and preventing losses.
• Promoted enterprise-level risk management practices and helped instill strong culture focused on protective policies and procedures.
• Reviewed contracts and agreements to identify potential risks and ideal mitigation strategies.
• Instituted contingency plans, ensuring business continuity through cross-training, documentation and data backups.
• Developed short-term goals and long-term strategic plans to improve risk control and mitigation.
• Collaborated with IT Managers to analyzed impact of environmental disasters to physical data centers and create and implement response plans.
• Developed and Trained employees from various organizations how to control risks at front line, including how to interpret and apply sound policies.
• Performed Ad Hoc Forensic Investigations on allegations made to check veracity and issued reports with recommended actions to minimize risk and or further actions where required.
• Developed and controlled execution of reporting and analytics for multiple operations departments.
• Developed and Implemented Enterprise Risk Management and Business Continuity roadmaps to achieve risk maturity and Business Continuity milestones across organizational levels.
• Developed and Administered Combined Assurance programs, keeping risk low by proactively examining processes and related documentation.
• Encouraged stakeholders to approach assessments analytically and offer unique insights to bring new understanding to risk management programs.
• Engaged with collections, risk,and fraud teams, collaborating on implementation of collection strategies.
• Developed and Implemented Fraud Prevention Strategies (Policies; Procedures and Plans and administered Tip off/ whistleblowers hotline reports)
• Built and harmonized operations reports for team leaders, senior managers and executives, supervising automation of reports and data sources to eliminate errors.
• Trained and mentored Risk Management Champions; Business Continuity and Combined Assurance Champions.
• Analyzed portfolios and identified risk factors, facilitating reduction of delinquencies on new volumes and recommending risk-adverse underwriting strategies.
• Facilitate Risk assessment workshops, analysis and evaluated business processes management activities of business systems. to identify risks levels.
• Assisted organization internal audit teams to draft annual Internal Audit Risk Based Plan.
• Developed risk metrics and generate risk reports to management for review and establish new methodologies to improve risk management efficiency.
• Assisted in setting Risk Management Committees and functioning for various organizations.
• Performed the services of Management of the organization insurance Portfolios, from annual insurance renewal to management of claims.

·

• Development and implemented Risk Management Framework and strategic risk management initiatives through development of Strategy, Policies and Procedures
• Performed risk assessments, by Identifying highlight risk areas with management team and the Board.
• Analyzed, evaluated and recommended risk treatment plans on identified risks.
• Prepared and enforced policies to establish a culture of health and safety.
• Monitored compliance to policies and laws by inspecting employees and operations.
• Ensured Financing of risk (making sufficient provision to fund loss should it occur via insurance / self-funding mechanisms)
• Facilitated annual risk assessments (i.e. Strategic, Operational, Fraud, emerging risks and project risks)
• Established and trained risk management champions.
• Together with the CEO, GM Finance and GM Risk and Compliance analyzed Whistle-blower/ Tip Off investigations and make decision on the way forward.
• Conducted awareness to employees and service providers of the organization on relevant Policies (i.e. Ethics, Integrated Business, Anti-Fraud and Corruption , etc.)
• Monitor Key Risks and constant liaison with EXCO regarding progress on the implementation of the mitigation strategies regarding items identified on key risks.
• Assisted the Board to developed the Risk Appetite and Tolerance of the organization.
• Developed and implemented the Business Continuity Management Strategy, Policy and Plan.
• Provided guidance to the Business Continuity Management and Disaster Recovery Plan Teams on the implementation of the BCM and DRP Strategies.
• Administration of the Risk Management systems (i.e. CURA and Teammate and training of CURA / Teammate users
• Maintained full knowledge of current regulatory environment and made proactive adjustments to meet changing requirements.
• Oversaw all reporting, documentation and recordkeeping requirements for department.
• Investigated and evaluated customers for creditworthiness and potential risk factors.
• Managed Insurance portfolio including self insurance, mitigation strategies.
• Worked with General Manager Finance and GM Risk and Compliance on technical areas and projects.
• Provided accurate and cost-effective calculations and input into ad-hoc feasibility studies, tender evaluations, lease negotiations and costing exercises.
• Monitored compliance with RBCT’s Quality Management System policies.
• Ensured that risk management and related activities are directed towards productivity, cost consciousness, quality and safety objectives.
• Administered the Shareholders programme for shipment of coal around the globe.
• Ensured Compliance on Risk, Internal Audit and Forensic standards and other prescripts

• Under the direction of the Director of Internal Audit and Risk Management, performs internal audits and activities in compliance with established guidelines and principles of auditing by understanding and documenting business processes, interpreting the organization's policies and procedures, governance practices, and regulatory obligations, evaluating compliance with laws, policies, procedures, and regulation by comparing operating practices with established norms, and supporting the safeguarding of assets by reviewing the internal controls over those assets and verifying the existence of such assets.
• Led the audit cycle by checking tax compliance, verifying financial records, inspecting accounts, Health and Safety and Operational.
• Analyzed the results of the audit and presenting possible solutions for ineffective financial practices to management.
• Evaluated company procedures, payroll, inventory, and tax statements, Operations, Technical Services, Health and Safety, Compliance, Engineering and Maintenance to guide financial policy making.
• Conducted risk assessments to recommend aversion measures and cost savings.
• Followed up with management to ensure remediation action are implemented into the company's audit findings.
• Supervising junior auditing personnel and implementing their research work into the auditing process.
• Preparing and reviewing annual audit memorandums.
• Researching applicable and regulations to ensure the company's books are compliant.
• Documented three year rolling internal audit plan and annual risk based audit plans.
• Executed annual Internal audit projects as per the approved plan by the Audit and Risk Committee.
• Performed Ad-Hoc forensic investigation and issued reports with recommendations.
• Participated in departmental and employee education in the area of internal controls and policy and in monitoring audit actions taken by management .
• Contributed to the overall success of the organization by working as a team member on audits and special projects and performing all other duties and responsibilities as assigned.
• Managed resources and audit assignments.
• Ensured that completed, accurate and timely audit information is reported to Management and/or Risk Committees.
• Reviewed Internal Audit work for auditors
• Provided Internal Audit training to trainee Internal Auditors

RISK MANAGEMENT DUTIES:

• Served as subject matter expert by advising staff and customers and working directly with external agencies throughout audits or to remedy compliance issues.
• Directed and implemented strategic improvement plans to integrate solutions to audit findings and workflow process issues.
• Identified deficiencies, discrepancies, misinformation and compliance issues on various documentation in order to determine ineligibility or acceptance status and return non-compliant packages to teams for resolution.
• Monitored closing disclosures to verify documents contained required signatures.
• Developed the Enterprise Risk Management Frameworks and Policies for various Companies
• Guided integration of enterprise risk management with other organizational planning and management activities.
• Liaise with departmental heads in ensuring completion of quality departmental risk registers
• Identified training needs for risk management and oversee development of enterprise risk competence and awareness across companies
• Evaluated adequacy of the companies internal control framework in addressing risks and accomplishing the companies goals and objectives;
• Issued reports for Boards, Council, Audit, Risk and Compliance committees in ensuring the identification and prioritization of risks and reporting are communicated to oversight structures.
• Liaised with departments and division heads on the adequacy of proposed actions in management of risk areas highlighted in internal audit reports.
• Monitored implementation of action plans to ensure risk mitigation efforts are proceeding as required.
• Identified emerging risks and reported the same to relevant stakeholders.
• Developed risk management systems and train departmental risk champions on the effective embedding of Risk Management culture.
• Reported to all governance structures (Boards, Council, Operations, Audit and Risk, Social and Ethics, Finance, Risk Management Committees)
• Any other duty assigned by Management as the arises.

COMPLIANCE DUTIES:

• Conducted and / directed investigation on compliance issues.
• Assessed product, operations to ascertain compliance with the laws and regulations and developed risk mitigation strategies.
• Conducted environmental audits to ensure adherence to environmental standards.
• Identified compliance issues that required follow-up or investigations.
• Evaluated testing procedures to meet the specifications of environmental monitoring programs.
• Assisted business to implement software tools to monitor and new updates on various prescribes and the laws.
• Maintained documentation of compliance activities, such as complaints received or investigation outcomes.
• Consulted with corporate attorneys as necessary to address difficult legal issues
• Collaborated with human resources departments to ensure the implementation of disciplinary action strategies were in compliance with the law and violated the rights of employees.
• Conducted on compliance related topics, policies, procedures and laws.

• Gathered financial information, prepared documents and closed books.
• Prepared, examine, and analyze accounting records, financial statements, and other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards.
• Created budgets and forecasts for management group to meet regular accounting deadlines.
• Computed taxes owed and prepare tax returns, ensuring compliance with payment, reporting and other tax requirements.
• Analyzed business operations, trends, costs, revenues, financial commitments, and obligations, to project future revenues and expenses or to provide advice.
• Reported to management regarding status of finances in the business.
• Established tables of accounts, and assign entries to proper accounts
• Developed, maintain, and analyze budgets, preparing periodic reports that compare budgeted costs to actual costs.
• Developed, implement, modify, and document recordkeeping and accounting systems, making use of current computer technology.
• Prepared forms and manuals for accounting and bookkeeping personnel and direct their work activities.
• Represented the company before taxing authorities.
• Appraised, evaluate, and inventory real property and equipment, recording information such as the property's description, value, and location.
• Prepared reports for Monthly, Quarterly and annual reporting to all relevant structures

• Produced audit reports for submission to Senior Internal Auditor and advised on audit recommendations and internal controls.
• Performed internal audits of financial and departmental operations, and conducting process walkthrough for compliance with documented processes.
• Administered auditing program to address gaps and evaluate compliance with regulatory requirements.
• Explained risk and compliance concepts to managers and executives.
• Conducted timely implementation of compliance internal audits as directed by Senior Internal Auditor complying with annual audit plan.
• Performed audit projects and ensured to have initial focus on revenue assurance.
• Performed Control Self Assessment with Managers for various departments.
• Contributed to Office of Internal Oversight as well as Evaluation Services of internal audit of organization.
• Implemented internal audit tasks in areas of compliance and internal control.
• Performed all assigned audit assignment at financial, operational, project and administrative processes and systems
• .Evaluated internal audit suitability, efficiency, cost-effectiveness and internal controls effectiveness.
• Identify level of conformance with established rules, regulations, policies and procedures;
• Examined validity and reliability of financial, accounting and other data and report any deviations.
• Participated in audit engagement planning, reporting, scoping, execution and follow-up as defined.
• Evaluated comprehensive business processes and transactions to analyze productiveness of controls.
• Identified internal audit control environment enhancement opportunities.
• Conducted testing adhering with accreditation and varied regulatory requirements
• Supported development of internal audit programs for operational audits and special reviews etc.

• Collected, validated and distributed information to employees.
• Adapted to workflow changes and implemented continuous process improvements to overcome obstacles.
• Aided colleagues, managers and customers through regular communication and assistance.
• Generated reports to suggest corrective actions and process improvements.
• Planned, organized, and administer all the activities of the office efficiently.
• Established and maintain an organizational climate that encourages the development, retention, and a high level of morale among personnel.
• Kept my immediate supervisor informed of activities of the unit, particularly of major or unusual developments, and seeking her advice and counsel
• Recommended the budget for my office within limitations established by the board, to administer my budget.