Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Graciafe Cardenas

Aventura,FL

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Looking for new professional challenge and experience.

Overview

2
2
years of professional experience

Work History

Assistant Manager and Supervisor

Neverland Coffee Bar
06.2022 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Pitched in to help host, waitstaff, and bussers during exceptionally busy times such as dinner hour.
  • Worked closely with restaurant owner to develop and implement marketing initiatives.
  • Motivated staff to perform at peak efficiency and quality.
  • Proficient in Microsoft Word, Excel, PowerPoint, and Outlook.
  • Consistently used Microsoft Office applications to create presentations, manage data, and communicate effectively.

Food Runner/Server

Casa Tua Hotel And Restaurant
02.2022 - 06.2022
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Barista

Casa Tua Hotel And Restaurant
02.2022 - 06.2022
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Recommended products based on solid understanding of individual customer needs and preferences.

Barista Shift Lead

Alchemist Coffee Shop
12.2021 - 02.2022
  • Served customers quickly and efficiently and created strategies to prevent delays.
  • Memorized ingredients and recipes for wide variety specialty drinks.
  • Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
  • Created superlative coffeehouse experience through customer service, beverage preparation, and presentation, in-store marketing and thorough cleanliness and sanitation of space.

Cashier

Lolita Dessert Club
06.2021 - 02.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Used POS system to enter orders, process payments and issue receipts.

Server/Restaurant Busser

Alchemist Coffee Shop
06.2021 - 12.2021
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Assisted with moving tables, chairs and other restaurant service equipment within dining rooms.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.

Education

Bachelor of Arts - Economics

Florida Atlantic University
Boca Raton, FL
06.2025

High School Diploma -

Alonzo And Tracy Mourning High School
Miami, FL
06.2021

Skills

  • Training and Development
  • Google Drive
  • Business Development Understanding
  • Staff Management
  • Statistical Data Gathering
  • Marketing Monitoring
  • Forecasting
  • Organization
  • Inventory and Supply Management
  • Multitasking
  • Leadership
  • Team Work

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Assistant Manager and Supervisor

Neverland Coffee Bar
06.2022 - Current

Food Runner/Server

Casa Tua Hotel And Restaurant
02.2022 - 06.2022

Barista

Casa Tua Hotel And Restaurant
02.2022 - 06.2022

Barista Shift Lead

Alchemist Coffee Shop
12.2021 - 02.2022

Cashier

Lolita Dessert Club
06.2021 - 02.2022

Server/Restaurant Busser

Alchemist Coffee Shop
06.2021 - 12.2021

Bachelor of Arts - Economics

Florida Atlantic University

High School Diploma -

Alonzo And Tracy Mourning High School

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