Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Grace Baylor

Irving,TX

Summary

Eager individual with strong communication and problem-solving strengths. Brings reliability, initiative, and a positive attitude to every challenge. Motivated to contribute to team goals and enhance customer satisfaction.

Overview

2
2
years of professional experience

Work History

Canine Handler

Dogtopia
Plano, TX
06.2025 - 05.2026
  • Trained and socialized dogs to enhance behavior and improve guest experiences.
  • Monitored playgroups for safety, ensuring a positive environment for all canines.
  • Implemented daily exercise routines, promoting physical health and mental stimulation.
  • Maintained cleanliness of facilities, adhering to hygiene standards and protocols.
  • Developed strong relationships with pet owners, delivering exceptional customer service and support.
  • Collaborated with team members to create engaging activities that fostered socialization among dogs.
  • Developed and implemented successful strategies for teaching and reinforcing basic obedience commands.

Server

Florentina's Italian Bistro
Plano, TX
08.2024 - 05.2025
  • Delivered exceptional customer service in fast-paced dining environment.
  • Assisted with food and beverage recommendations to enhance guest experience.
  • Managed accurate order processing and timely delivery to tables.
  • Collaborated with kitchen staff to ensure food quality and presentation standards.
  • Handled customer inquiries and resolved issues promptly to ensure satisfaction.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.

Crew Member

Chipotle
Coppell, TX
02.2024 - 07.2024
  • Prepared food items according to Chipotle standards, ensuring quality and consistency.
  • Assisted in maintaining cleanliness of workstations and dining areas for optimal customer experience.
  • Provided support during peak hours, enhancing team efficiency and service speed.
  • Engaged with customers to take orders, ensuring accurate communication of menu options.
  • Adhered to safety and sanitation protocols to maintain a safe working environment.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.

Education

High School Diploma -

John Paul II Catholic Highschool
Plano, TX

Bachelor of Arts - Criminology

Texas Tech University
Lubbock, TX
05.2028

Skills

  • Physical fitness
  • Public relations
  • Dog handling expertise

Interests

  • Enjoy participating in soccer for overall physical and mental well-being I played soccer from age 4 until age 15 at multiple clubs and schools

Timeline

Canine Handler

Dogtopia
06.2025 - 05.2026

Server

Florentina's Italian Bistro
08.2024 - 05.2025

Crew Member

Chipotle
02.2024 - 07.2024

High School Diploma -

John Paul II Catholic Highschool

Bachelor of Arts - Criminology

Texas Tech University
Grace Baylor