Gracie Beavers
Chattanooga,Tennessee
Summary
Motivated Office Assistant with 3 years of experience offering office support in business industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.
Overview
4
4
years of professional experience
Work History
Brand Associate
Altar'd State
Chattanooga, TN
08.2021 - 08.2022
- Created experiences that drove business results and customer brand engagement.
- Recommended, selected and helped locate merchandise based on guest needs and desires.
- Built lasting relationships with customers by delivering first-call resolution and taking ownership of scenarios.
- Connected closely with colleagues and collaborated successfully to achieve group goals.
- Attended staff meetings regularly to stay informed of new products or services.
- Assisted customers with product selection and provided information about the brand.
- Handled cash register transactions accurately and efficiently.
- Created and managed promotional materials for in-store events.
Office Receptionist
A&O Air
Chattanooga, Tennessee
07.2018 - 01.2021
- Served as company concierge to employees requiring assistance help with travel arrangements.
- Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
- Coordinated courier services for outgoing packages or materials.
- Scheduled and confirmed appointments and meetings for management team.
- Processed payments from customers using cash registers or point-of-sale systems.
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
- Handled conference room scheduling, collaborating with meeting organizers on logistics and catering.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Supplied callers with office address and directions, employee email addresses and phone extensions.
- Scheduled and confirmed appointments.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Updated and recorded customer or client information to maintain accounts.
Education
Some College (No Degree) - Physics
Chattanooga State Community College
Chattanooga, TNSkills
- Inventory Control Procedures
- Brand Management
- Shipment Processing
- Forecasting
- Event Planning
- Database Entry
- Billing and Invoicing
- Customer Engagement
- Word Processing
- Schedule and Calendar Management
- Office Supply Management
- File Organization
- Scanning and Copying
- Document Scanning
- Scheduling and Calendar Management
- Social Media Oversight
Affiliations
- Swimming
- Hosting Holiday Events
- Painting
- Skiing
References
References available upon request.
Timeline
Brand Associate
Altar'd State
08.2021 - 08.2022
Office Receptionist
A&O Air
07.2018 - 01.2021
Some College (No Degree) - Physics
Chattanooga State Community College
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