Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gracie Beerbower

Shreveport,LA

Summary

My goal is to expand my knowledge of the medical industry. I want to provide my patients, co- workers, managers, and anyone in need, a person to depend on.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Transport Coordinator

Houston Methodist Willowbrook
Houston, TX
05.2022 - 02.2024
  • Assisting with lifting and/ or placing patients carefully into beds and wheelchairs.
  • Strictly adhering to transport schedules and reporting possible delays immediately.
  • Responding to the patient's inquiries and requests with a sense of urgency.
  • Monitoring the health and general wellbeing of patients during transport.
  • Transporting patients into, around, and out of the healthcare facility.
  • Providing patients and their families with compassion and care.
  • Following protocol to maintain a safe and healthy work environment for fellow associates and patients.
  • Checked wheelchair and stretcher functionality prior to patient pick up.
  • Upheld company standards and compliance requirements for operations.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Documented inventory movement.
  • Reported employee behavioral issues, and customer complaints to upper-level management.
  • Helped employees accomplish tasks during peak periods.
  • Trained new employees on company policies, procedures, techniques and customer service standards.

Transporter

HCA North Cypress
Cypress, TX
04.2021 - 04.2023
  • Assisting with lifting and/ or placing patients carefully into beds and wheelchairs.
  • Strictly adhering to transport schedules and reporting possible delays immediately.
  • Delivering healthcare supplies quickly and securely.
  • Responding to the patient's inquiries and requests with a sense of urgency.
  • Monitoring the health and general wellbeing of patients during transport.
  • Transporting patients into, around, and out of the healthcare facility.
  • Providing patients and their families with compassion and care.
  • Following protocol to maintain a safe and healthy work environment for fellow associates and patients.

Certified Trainer

Raising Canes Chicken Fingers
Houston, TX
07.2018 - 04.2021
  • Training newly hired employees to properly preform all job requirements up to the company's standards.
  • Accurately and efficiently completing all assigned task in a timely manner.
  • Treating customers with respect, while keeping a positive attitude.
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, and satisfaction.
  • Mentored new team members on POS system operation, customer service strategies and set goals.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Assisted customers by answering questions and fulfilling requests

Education

Associate of Science -

Lonestar
Houston, TX
06.2024

High School Diploma -

Cypress Creek High School
Houston, TX
06.2020

Skills

  • Critical Thinking
  • Verbal and Written Communication
  • Decision Making
  • Patient Relations
  • Collaboration
  • Detail-oriented
  • Motivated
  • Reliable
  • Employee Training

Certification

  • BLS Provider -American Heart Association (7/1/2022 - 7/31/2024)

Timeline

Transport Coordinator

Houston Methodist Willowbrook
05.2022 - 02.2024

Transporter

HCA North Cypress
04.2021 - 04.2023

Certified Trainer

Raising Canes Chicken Fingers
07.2018 - 04.2021

Associate of Science -

Lonestar

High School Diploma -

Cypress Creek High School

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Gracie Beerbower