Gracie Belew
Killen ,AL
Summary
Proven track record in enhancing customer satisfaction and loyalty, notably at Martin’s, through exceptional customer service and cash handling accuracy. Adept at conflict resolution and maintaining meticulous attention to detail, I've consistently contributed to team success and efficiency. My strong work ethic and reliability have been pivotal in achieving high standards of service and operational excellence.
Overview
2
2
years of professional experience
Work History
Cashier
Martin’s
02.2025 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
House Cleaner
Clean Slate Cleaning
10.2023 - 02.2025
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Increased repeat business by maintaining excellent communication with clients and addressing concerns promptly.
Sales Associate Manager
SJ’s Overstock
05.2023 - 08.2023
- Managed a team of sales associates, providing guidance and support to improve overall performance.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Organized product displays to attract potential buyers and increase sales conversions.
- Enhanced store presentation by optimizing store layout, visual merchandising, and promotional materials.
Child Caregiver
Self Employed Services
05.2023 - 07.2023
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Ensured child safety through diligent supervision and adherence to established protocols.
- Administered first aid when necessary, maintaining a calm demeanor during emergencies and handling situations effectively.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Implemented creative problem-solving techniques to address challenges faced while caring for multiple children simultaneously.
- Managed behavioral issues effectively by implementing positive reinforcement strategies and setting clear expectations.
Waiter
St. Joe Cafe
02.2023 - 05.2023
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
- Complied with all company policies regarding uniform standards, punctuality, and professionalism.
Education
Rogers High School
Killen, ALSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Time management skills
- Team collaboration
- Reliability and punctuality
- Conflict resolution
- Attention to detail
Timeline
Cashier
Martin’s
02.2025 - Current
House Cleaner
Clean Slate Cleaning
10.2023 - 02.2025
Sales Associate Manager
SJ’s Overstock
05.2023 - 08.2023
Child Caregiver
Self Employed Services
05.2023 - 07.2023
Waiter
St. Joe Cafe
02.2023 - 05.2023
Rogers High School
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