Gracie Brubaker
Cincinnati,OH
Summary
Hospitable, people-oriented person well-versed in remembering names and recognizing people to enhance security and a sense of community. Resourceful Lobby Attendant recognized for high productivity and efficient task completion. Excel in communication, teamwork, and problem-solving to enhance visitor experience and support organizational goals. Adept at working effectively, unsupervised, and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
Work History
Slide Attendant
Landmark Church
Cincinnati, Ohio
05.2025 - Current
- Set up and organized presentation slides for worship services.
- Maintained equipment and software used for slide presentations.
- Assisted presenters by managing slide transitions during events.
- Collaborated with team members to ensure smooth service flow.
- Troubleshot technical issues related to presentation tools.
- Coordinated with ministry leaders to gather presentation content.
- Communicated effectively with other staff members to ensure smooth operations throughout the day.
- Trained new employees on proper operating procedures related to slide attendant duties.
- Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
- Welcomed, greeted and interacted with members and guests and verified proper equipment operation.
- Received comments and complaints and worked to deliver solutions to achieve member and guest satisfaction.
Lobby Attendant
TriHealth Bethesda North Hospital
Cincinnati, Ohio
06.2024 - 03.2025
- Greeted and assisted patients and visitors upon entering the hospital.
- Monitored lobby traffic to ensure a safe and welcoming environment.
- Provided information regarding hospital services and directions to guests.
- Responded to inquiries from visitors, ensuring excellent customer service at all times.
- Assisted with luggage handling for arriving and departing guests.
- Greeted and welcomed guests, patrons, and visitors to the lobby.
- Delivered requested assistance to tenants, guests and visitors professionally and promptly and cultivated atmosphere of community support and trust while adhering to property rules.
- Provided information about services, amenities, and other hotel features.
- Provided assistance to disabled guests by helping them move around the lobby area safely.
- and restocked when necessary.
- Answered inquiries from guests regarding hotel services and local attractions.
- Directed guests to correct location by documented ticket seats and answered questions about facility amenities.
- Maintained safe and clean atmosphere, contacting appropriate staff to handle spills or incidents.
Education
High School Diploma -
Saint Ursula Academy
Cincinnati, OH05-2027
Skills
- Effective communication
- Team collaboration
- Technical troubleshooting
- Conflict resolution
- Relationship building
- Time management
- Guest relations
- Strong organization
- Scheduling flexibility
- Patience and empathy
- Crowd management
- Written communication
- Message delivery
- Clear communication
- Teamwork
- Crisis management
- Multitasking
- Goal setting
References
References available upon request.
Timeline
Slide Attendant
Landmark Church
05.2025 - Current
Lobby Attendant
TriHealth Bethesda North Hospital
06.2024 - 03.2025
High School Diploma -
Saint Ursula Academy
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