Gracie Canales
Longview,WA
Summary
Dynamic professional with a proven track record at Cheveron, excelling in fast-paced environments. Adept at multitasking and fostering teamwork, I enhance customer satisfaction through excellent communication and problem-solving skills. Committed to maintaining confidentiality and improving operational efficiency, I thrive in collaborative settings while adapting quickly to new technologies.
Overview
23
23
years of professional experience
Work History
Cheveron
Cheveron
Vader, WA
08.2021 - 03.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
Administrative Clerk
Vocational Rehabilitation Clinic
Tigard, OR
02.1999 - 11.2001
- Managed scheduling and appointment logistics for patient consultations.
- Processed and maintained patient records in compliance with confidentiality regulations.
- Coordinated communication between medical staff and patients to ensure timely follow-ups.
- Assisted in the preparation of reports and documentation for administrative meetings.
- Implemented quality control measures to improve accuracy in data entry and patient information retrieval.
- Entered data into system and updated customer contacts with information to keep records current.
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Input data and processed system change to generate accurate reports.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Oversaw inventory management, ensuring adequate supplies for daily operations.
Education
High School Diploma -
06.2000
Skills
Friendly, positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Flexible and adaptable
Dependable and responsible
Multitasking
Multitasking Abilities
Excellent communication
Computer skills
Organizational skills
Calm under pressure
Active listening
Organization and time management
Decision-making
Verbal communication
Timeline
Cheveron - Cheveron
08.2021 - 03.2022
Administrative Clerk - Vocational Rehabilitation Clinic
02.1999 - 11.2001
Tualaltin High School - High School Diploma,