Gracie Canales

Work History

08.2021 - 03.2022

Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Adaptable and proficient in learning new concepts quickly and efficiently.
Learned and adapted quickly to new technology and software applications.

Vocational Rehabilitation Clinic

02.1999 - 11.2001

Managed scheduling and appointment logistics for patient consultations.
Processed and maintained patient records in compliance with confidentiality regulations.
Coordinated communication between medical staff and patients to ensure timely follow-ups.
Assisted in the preparation of reports and documentation for administrative meetings.
Implemented quality control measures to improve accuracy in data entry and patient information retrieval.
Entered data into system and updated customer contacts with information to keep records current.
Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
Input data and processed system change to generate accurate reports.
Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.
Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
Oversaw inventory management, ensuring adequate supplies for daily operations.