Gracie Cochran
Webster Springs,WV
Summary
Seasoned in the hospitality sector, notably with American Cruise Lines, I excel in food safety and guest relations, enhancing dining experiences through meticulous sanitation and relationship building. Demonstrated leadership in fast-paced environments, I significantly contribute to repeat business and team efficiency, embodying a blend of hard and soft skills vital for restaurant excellence.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Dining Steward
American Cruise Lines
Guilford, CT
05.2024 - Current
- Assisted in the setup and teardown of dining spaces, ensuring timely readiness for dining times.
- Implemented food safety protocols to minimize risks of contamination.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Took orders from customers accurately and in a timely manner.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Line Cook
Brickside Bar And Grille
Clarksburg, WV
03.2023 - 04.2024
- Monitored product freshness and rotation dates to maintain quality assurance standards.
- Operated various kitchen appliances, such as an expo station, oven, grill, or deep fryers.
- Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
- Communicated effectively with other staff members regarding orders and menu changes.
- Stocked and restocked kitchen supplies as needed.
- Plated dishes according to restaurant presentation standards before delivering them to customers.
Server
Brickside Bar And Grille
Clarksburg, WV
02.2023 - 04.2024
- Ensured that each guest was served courteously, quickly, and efficiently.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Stayed informed about daily specials, new menu items, promotions.
- Provided excellent customer service to ensure satisfaction.
- Cleaned tables and chairs to prepare dining area for next customers.
Lead Cook
Bergoo Grill
Webster Springs, WV
06.2021 - 08.2022
- Managed inventory and ordering of food supplies to ensure efficient operations.
- Discussed safe operations of kitchen equipment, regulating temperatures and cooking times.
- Prepared workstations with ingredients and tools to increase efficiency, as well as monitored cooler and storage spaces to ensure "first in, first out."
- Enforced strict health and hygiene standards in the kitchen and work areas.
- Responded quickly to any customer complaints or concerns about their dining experience.
- Cooked multiple orders simultaneously during busy periods.
Shift Leader
The Custard Stand
Webster Springs, WV
03.2021 - 08.2022
- Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
- Provided job duties, as well as tasks for each shift, and assisted when needed.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Trained new employees in food safety protocols and kitchen operations.
- Monitored food temperature during storage, preparation, and service.
Education
Some College (No Degree) - Culinary Arts
Pierpont Community & Technical College
Fairmont, WVSkills
- Relationship building
- Food safety
- Sanitation standards
- Menu planning
- Inventory
- Customer assistance
- Guest relations
- Leadership
Accomplishments
- Started out as a line cook at Bergoo Grill and was promoted to Lead Cook after only a few months
- Received a scholarship to go to culinary school and pursue my passion for restaurant work
Certification
- Have completed the ServSafe Food Protection Manager Certification
Timeline
Dining Steward
American Cruise Lines
05.2024 - Current
Line Cook
Brickside Bar And Grille
03.2023 - 04.2024
Server
Brickside Bar And Grille
02.2023 - 04.2024
Lead Cook
Bergoo Grill
06.2021 - 08.2022
Shift Leader
The Custard Stand
03.2021 - 08.2022
- Have completed the ServSafe Food Protection Manager Certification
Some College (No Degree) - Culinary Arts
Pierpont Community & Technical College
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