Gracie Culberson
C
Siler City ,NC
Summary
Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support.
Helpful Farm Hand with outstanding knowledge of processes and equipment use and repair. Proven history of punctuality and consistently great work. Committed to providing best-in-class support and working quickly without sacrificing quality.
Reliable Cashier offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist
Clapp Brothers Tractor & Implement
06.2023 - Current
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
- Answered central telephone system and directed calls accordingly.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Handled assignments independently with good judgement and critical thinking skills.
Farm Worker
Little Way Farm
03.2022 - 04.2023
- Assisted farmers with feeding and watering cows, sheep, goats, and pigs.
- Operated farm equipment such as tractors and trucks with extreme care and precision.
- Utilized trucks or carts to move equipment, poultry and livestock from one location to another.
- Maintained over 50-acres of farmland by performing various support tasks such as mowing, baling hay and caring for livestock.
- Constructed chicken houses to protect chickens from rain, direct sunlight and prey.
- Applied disinfectant solutions and used shovels and water hoses to thoroughly clean animal pens.
- Employed milking machines to milk farm animals such as cows, collecting samples of milk for laboratory analysis.
- Directed sustainable waste recycling operations to reduce environmental impact.
- Castrated, docked and dehorned cattle to improve animal value and increase feeder space.
- Performed regular maintenance to keep farm equipment in safe working order.
- Checked farmland for issues in need of attention, such as fences to mend and broken pipes to fix.
- Used grease guns and oil cans to lubricate and adjust farm equipment.
- Repaired farm equipment, completing both emergency, and preventive maintenance quickly and accurately.
- Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
- Observed animals and notified supervisor of signs of illness.
- Rotated animals between grazing areas to provide enough access to food.
- Herded livestock using horses or ranch ATVs.
- Oversaw feeding, watering and health monitoring of livestock, prioritizing health and wellness.
Restaurant Cashier
Crossroads Grill
06.2021 - 05.2022
- Performed cash, card and check transactions to complete customer purchases.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
Chicken House Worker
Braswell Farms
06.2020 - 03.2021
- Collect and Manage Egg Production throughout two houses.
- Cleaned and stored eggs for delivery
Education
Associate of Applied Science - Agricultural Business Technology
Alamance Community College
Graham, NC05.2024
Associate of Arts - University Transfer
Central Carolina Community College
Sanford, NC05.2022
Skills
- Bush Hogging
- Barn Maintenance
- Pest Control
- Land Management
- Feed Distribution
- Animal Care
- Troubleshooting Skills
- Soil Testing
- Drawer Balancing
- POS Systems
- Customer Relations
- Customer Service
- Product Recommendations
- Customer Assistance
- Cash Handling
- Payment Collection
- Payment Processing
- Pricing and Markdowns
- Currency Counting
- Cash Register Systems
- Tech-Savvy
- Verbal and Written Communication
- Organization Skills
- Time Management
Certification
OSHA Certification
Timeline
Receptionist
Clapp Brothers Tractor & Implement
06.2023 - Current
Farm Worker
Little Way Farm
03.2022 - 04.2023
Restaurant Cashier
Crossroads Grill
06.2021 - 05.2022
Chicken House Worker
Braswell Farms
06.2020 - 03.2021
Associate of Applied Science - Agricultural Business Technology
Alamance Community College
Associate of Arts - University Transfer
Central Carolina Community College
OSHA Certification
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