Gracie Emory
Roseville
Summary
Highly motivated college student [22] seeking part time or full time job while currently working towards an Associate of Science degree in efforts to then earn a Bachelors Degree in Diagnostic Medical Sonography for pediatric ultrasound technicians.
Overview
7
7
years of professional experience
Work History
Private Nanny
Private Household
Granite Bay, CA
10.2024 - Current
- Oversaw household duties such as heavy housekeeping tasks, transporting kids to/from activities and school throughout the day, running errands for family, and providing pet care when needed.
- Built a stimulating, nurturing environment to always support toddler's cognitive development, social and emotional growth.
- Monitored children's behavior and provided guidance to encourage positive interactions, correcting negative behavior with positive reinforcement.
- Consistently communicated detailed logs of daily activities with the parents, including meals, milestones achieved, and any behavioral or health concerns that arose during hours of care.
Fulfillment and Customer Service Manager
Willow+Co
10.2023 - Current
- Oversee all fulfillment operations, including order processing, inventory management, and all shipping, to ensure timely and accurate delivery to customers
- Manage customer inquiries, issues, and escalations, resolving problems efficiently and effectively to maintain positive relationships
Store Manager
La Piccolina Baby Boutique
10.2022 - 10.2023
- Managed all aspects of day-to-day operations including sales, inventory management, and customer service for a high-volume small business retail store.
- Responsible for 70% of store inventory purchasing, monetary management between register ands safe, managing website products and fulfillment of all online orders.
- Hired and trained all new team members to enhance product and company knowledge, sales techniques and customer service skills.
Gymnastics Coach
Tricks Gymnastics
03.2019 - 03.2020
- Planned and led gymnastics classes for children of various skill levels and ages
- Worked closely with each child and parents at the end of each class to ensure positive, clear communication and consistent skill progression
Education
Bachelor of Science - Physiology
Folsom Lake Community College
Folsom, CA05-2027
Skills
- CPR Certified
- Toddler/Infant Care Expert
- Shopify Experienced
- Square Experienced
- Customer Service Specialty
- Store Operations
- Inventory Control
- Cash Management
- Warehouse Operations Expert
Timeline
Private Nanny
Private Household
10.2024 - Current
Fulfillment and Customer Service Manager
Willow+Co
10.2023 - Current
Store Manager
La Piccolina Baby Boutique
10.2022 - 10.2023
Gymnastics Coach
Tricks Gymnastics
03.2019 - 03.2020
Bachelor of Science - Physiology
Folsom Lake Community College