GRACIE GRAYDON
Pine Bluff,AR
Summary
Dynamic professional with a proven track record at Friendship Aspire Academy and Lowes Home Improvement, excelling in time management and fostering customer satisfaction. Demonstrated ability to reduce complaints through effective problem-solving and attention to detail. Skilled in both patient care and leading teams towards achieving common goals.
Overview
23
23
years of professional experience
Work History
Full Time Substitute/ Teachers Aide
Friendship Aspire Academy
08.2023 - 05.2024
Observed and monitored children's activities.
Assisted children with daily assignments.
Facilitating daily lesson plans and making sure each
student stay on task.
Facilitating daily lesson plans.
Customer Service Manager
Lowes Home Improvment
05.2001 - 11.2019
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
Education
Associate of Applied Science - Early Childhood Education And Care
Southeast Arkansas College
1113 Hazel St.05-2016
High School Diploma -
Pine Bluff High School
711 West 11th05-1975
Skills
- Time management
- Patient
- Patient care
- Attention to detail
Timeline
Full Time Substitute/ Teachers Aide
Friendship Aspire Academy
08.2023 - 05.2024
Customer Service Manager
Lowes Home Improvment
05.2001 - 11.2019
Associate of Applied Science - Early Childhood Education And Care
Southeast Arkansas College
High School Diploma -
Pine Bluff High School
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