Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gracie Graydon

Customer Service Manager/Manager/ Substitute Teacher
Pine Bluff

Summary

Dynamic educator with experience at Friendship Aspire Academy, adept at fostering student engagement and implementing effective lesson plans. Skilled in classroom management and positive reinforcement, I cultivate a supportive learning environment that enhances academic growth. Proven ability to build rapport with students and maintain consistent routines for optimal learning outcomes.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

24
24
years of professional experience

Work History

Full Time Substitute Teacher

Friendship Aspire Academy
05.2023 - Current
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
  • Boosted student engagement with interactive lessons, incorporating real-world examples and hands-on activities.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.

Teacher's Assistant

Lighthouse Charter School
05.2022 - 08.2023
  • Supported classroom activities, tutoring, and reviewing work.
  • Helped with grading assignments and tests, providing constructive feedback to students based on results.
  • Supported classroom maintenance and upkeep, organizing books, and materials.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.

Customer Service Manager/Sales Associate

Lowes Home Improvement Warehouse
04.2001 - 11.2019
  • Managed complex customer issues effectively, navigating multiple internal resources to identify and implement the best possible solutions.
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Developed strong relationships with key clients, ensuring their needs were met consistently and promptly.
  • Facilitated clear communication between departments, ensuring seamless resolution of customer concerns in a timely manner.
  • Boosted customer retention rates through exceptional problem-solving skills and relationship-building efforts.

Education

Associate of Applied Science - Early Childhood Education

Southeast Arkansas Collage
1900 S. Hazel St. Pine B Luff Arkansas 71603
05.2001 -

Skills

Classroom management

Timeline

Full Time Substitute Teacher

Friendship Aspire Academy
05.2023 - Current

Teacher's Assistant

Lighthouse Charter School
05.2022 - 08.2023

Associate of Applied Science - Early Childhood Education

Southeast Arkansas Collage
05.2001 -

Customer Service Manager/Sales Associate

Lowes Home Improvement Warehouse
04.2001 - 11.2019
Gracie GraydonCustomer Service Manager/Manager/ Substitute Teacher