Gracie Hardison
Harker Heights
Summary
Window Cleaner expertly removes built-up dirt and grime from residential and commercial windows using industry-standard techniques and equipment. Vehicle maintenance preforming cost efficient repairs. Travels to client worksites to complete window cleaning tasks while climbing, lifting and bending at varying heights, environments and weather conditions. Consistently uses stabilizing equipment to reduce accidents and meet health and safety regulations.
Overview
5
5
years of professional experience
Work History
Window Cleaner
Mighty Pro Clean
01.2021 - 09.2024
- Enhanced company reputation through meticulous attention to detail and excellent customer service.
- Cleaned interior and exterior of commercial and residential windows using industry-standard techniques, chemicals and equipment.
- Ensured timely project completion by working efficiently under various weather conditions without sacrificing quality or safety standards.
- Increased efficiency with proper use of squeegees, ladders, and other specialized equipment.
Salesperson
Mighty Pro Clean
01.2021 - 09.2024
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Vehicle Maintenance Technician
Mighty Pro Clean
01.2024 - 08.2024
- Maintained clean and safe working environments, adhering to OSHA guidelines throughout daily operations.
- Upheld high-quality standards throughout all aspects of work performance, ensuring that vehicles left the shop in optimal condition.
- Assisted in mentoring new technicians, sharing best practices and technical knowledge to foster their professional development.
- Ensured safety compliance with thorough inspections and adherence to regulations during all repair work.
- Contributed to cost savings initiatives by identifying opportunities for recycling or reusing parts when possible without compromising quality standards.
- Increased repair accuracy by utilizing advanced diagnostic tools and equipment in the troubleshooting process.
Shop Manager
Mighty Pro Clean
01.2020 - 08.2024
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Managed inventory control, cash control, and store opening and closing procedures.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Implemented effective cost control measures to reduce overheads and maintain profitability during challenging economic times.
Dog Daycare Attendant
Posh Paws Resort
07.2024 - 07.2024
- Reduced the risk of accidents by closely supervising play areas and promptly addressing any signs of aggression or distress in dogs.
- Gave animals proper attention to promote secure environment in owner's absence.
- Improved dog socialization by closely monitoring playtime and encouraging positive interactions among dogs.
- Supported overall facility cleanliness by regularly sanitizing dog spaces and equipment to maintain a healthy environment.
Company Manager
Mighty Pro Clean
01.2021 - 02.2024
- Enhanced operational efficiency by streamlining processes and implementing cost-saving measures.
- Implemented strategic plans for the expansion of the company''s market share and customer base.
- Reviewed organizational policies and procedures, recommending updates as necessary to maintain compliance with industry.
- Handled company scheduling, communication, inspections to enure company and customer safety.
Barista
Boozy Beans
10.2022 - 01.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained being able multitask in fast paced situations
Bartender
Boozy Beans
10.2022 - 01.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
High School Diploma -
Daniel Boone High School
Johnson City, TN06.2022
Skills
- Chemical Handling
- Payment Collection
- Supplies Management
- Advanced squeegee techniques
- Traveling from job to job
- Customer service
- Management
- vehicle maintenance
Timeline
Dog Daycare Attendant
Posh Paws Resort
07.2024 - 07.2024
Vehicle Maintenance Technician
Mighty Pro Clean
01.2024 - 08.2024
Barista
Boozy Beans
10.2022 - 01.2023
Bartender
Boozy Beans
10.2022 - 01.2023
Window Cleaner
Mighty Pro Clean
01.2021 - 09.2024
Salesperson
Mighty Pro Clean
01.2021 - 09.2024
Company Manager
Mighty Pro Clean
01.2021 - 02.2024
Shop Manager
Mighty Pro Clean
01.2020 - 08.2024
High School Diploma -
Daniel Boone High School
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